Director, GTM Enablement – Shared Services

Key Responsibilities

• Partnering with leadership to link the Shared Services team’s goals with overarching business priorities, ensuring clarity on “what” and “why” for all initiatives
• Designing and implementing processes (e.g., enablement dashboards, intake processes) to provide transparency, streamline workflows, and improve teams’ ability to deliver and scale
• Developing frameworks that prioritize tasks at the strategic level and cascade goals effectively across teams and individuals
• Creating and maintaining organizational tools including stakeholder engagement calendars, enablement program roadmaps, and monthly cadence reviews to ensure alignment over time
• Building a dashboard to enable data-informed decision-making, tracking engagement impact, measuring team progress, and flagging areas requiring attention

Qualification & Requirements

What we’re looking for

• 7–10 years in a sales/GTM/revenue enablement strategic and operational role, including at least 3–5 years in a leadership capacity with cross-functional management experience
• Strong strategic planning skills with a track record of translating high-level business goals into actionable operations
• Excellent ability to build and implement organizational tools like roadmaps, dashboards, and task-tracking platforms
• Expertise in decision-making frameworks and stakeholder management to ensure alignment across leadership and teams
• Experience driving organizational rigor across complex teams, ideally including both project management and content development

What will make you stand out

• Certifications such as Coaching Certification, PMP, Lean Six Sigma, or Agile/Scrum Master
• Familiarity with Asana or similar tools for project tracking and collaboration
• Experience in enablement areas such as learning design tools (e.g., Articulate, Captivate) or microsite development

Benefits

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!