Director – GCC Growth & Account Leadership

Key Responsibilities

GCC Account Ownerships Growth

• Own revenue growth and account expansion across assigned GCC accounts
• Build and execute account growth plans, including upsell and cross-sell strategies
• Identify whitespace opportunities within existing GCC relationships
• Drive modest but consistent growth aligned with Bayrock Labs’ growth targets

Executive Relationship Management

• Build strong relationships with VP, SVP, and C-suite leaders within GCCs
• Act as a trusted advisor to client leadership on technology, delivery models, and scaling strategies
• Represent Bayrock Labs’ values and point of view on technology, delivery excellence, and industry trends

Hands-on Account Leadership

• Be actively involved in day-to-day account management
• Regularly meet client stakeholders across multiple GCC locations in Bangalore
• Engage with Bayrock Labs consultants and delivery teams to understand ongoing projects, challenges, and opportunities
• Translate delivery insights into growth strategies

Solutioning, RFPs s Growth Initiatives

• Participate in solution design, proposal development, and client presentations
• Lead or support RFPs and RFIs related to existing GCC accounts
• Collaborate with technical and leadership teams to position Bayrock Labs for larger footprint and strategic programs

Account Planning, MBRs s QBRs

• Own account planning for key GCC relationships
• Lead and participate in MBRs (Monthly Business Reviews) and QBRs (Quarterly Business Reviews) with client leadership
• Track account health, growth levers, risks, and expansion opportunities
• Convert plans into execution and measurable outcomes

Net New Growth (Plus)

• While the core focus is account growth, the ability to open doors for net new GCC opportunities is a strong plus
• Leverage local network and ecosystem knowledge to support new logo introductions when relevant

Qualification & Requirements

Desired Profile Experience

• 10+ years of total professional experience from IT domain
• Strong engineering background with hands-on development experience earlier in career
• Proven experience in delivery management, client engagement, and program leadership
• Exposure to account growth, client expansion, or business development in technology services
• Experience working with or selling into GCCs is a strong advantage

Skills Capabilities

• Strong understanding of modern technology stacks, delivery models, and digital transformation
• Ability to hold credible conversations with senior technology and business leaders
• Strong account management and stakeholder management skills
• Comfortable owning growth numbers and revenue outcomes
• Strong solutioning mindset and ability to connect technology to business value
• Excellent communication, executive presence, and relationship-building skills

Mindset Style

• Hands-on, field-oriented leader who enjoys being with customers
• Relationship-driven with strong local context of Bangalore’s GCC ecosystem
• Business-oriented with an engineering mindset
• Values-driven leader who can represent Bayrock Labs’ culture, values, and technology point of view
• Self-driven, ownership-oriented, and outcome-focused

Reporting Structure

• This role is part of the Revenue Function at Bayrock Labs
• Will work closely with sales leadership, delivery leadership, and executive leadership

Travel Work Style

• Frequent travel within Bangalore to client GCC locations
• High-touch, relationship-based, in-person engagement
• Combination of strategic planning and hands-on execution

Benefits

No information available.