Director GBS Digital Hub

Key Responsibilities

• Sets the enterprise vision and strategy for the Digital Hub, aligned to business priorities and enterprise transformation objectives.
• Designs and leads a global Digital Hub operating model that is stable, transparent, and trusted by senior leaders.
• Drives enterprise performance management by replacing manual reporting with certified, automated, and auditable digital products.
• Embeds digital-first and automation-by-default principles to eliminate rework, hand-offs, and operational inefficiencies.
• Enables predictive control through advanced analytics and process intelligence, shifting operations from reactive to proactive.
• Leads strategic vendor and partner governance, ensuring delivery is tied to business outcomes rather than activity-based SLAs.
• Acts as an enterprise integrator across GBS, Business, and Enterprise Technology, resolving ambiguity and driving alignment.
• Serves as a senior escalation point for delivery integrity, risk, audit readiness, and control effectiveness.

Scope & Impact

• Enterprise-wide scope across multiple business functions and value streams.
• Regular interaction with VP+ leaders, Audit, Risk, and Enterprise Technology stakeholders.
• Accountability for enterprise analytics trust, control effectiveness, and transformation outcomes.
• Influence over operating models, prioritization, and vendor strategy.

Workplace type: Hybrid-3 days office, 2 home office

Qualification & Requirements

Capabilities & Experience

• Proven experience leading enterprise-scale digital, analytics, or transformation initiatives.
• Strong strategic mindset with the ability to translate vision into operating reality.
• Deep understanding of performance management, governance, and control environments.
• Demonstrated ability to influence across a complex, matrixed organization.
• Experience leading senior vendor and partner relationships.

Representative Platforms & Capabilities

The role leads enterprise capabilities and Platforms may include:

• Enterprise BI and analytics platforms (e.g., SAP Analytics Cloud, Power BI)
• Process intelligence and analytics platforms (e.g., Celonis)
• Digital workflow and enablement solutions (e.g., Valence)
• Certified enterprise data platforms and semantic layers

Benefits

• Competitive compensation
• Generous 401(k) program in the US and similar programs in international
• Health benefits and programs that support both your physical and mental well-being
• Flexible work environment, depending on your role
• Meaningful opportunities to keep learning and growing
• Half-day Fridays, depending on your location