Director, GBS Continuous Improvement

Key Responsibilities

• Support GBS leaders in adopting and deploying BD GBS Excellence tools and approach across departments and regions.
• Lead a team of Continuous Improvement practitioners to support GBS’ Continuous Improvement delivery.
• Be a change champion in the development and deployment of BD GBS Excellence.
• Own the deployment of BD GBS Excellence Continuous Improvement tools through Commercial, Innovation, and Operations.
• Be an expert in BD GBS Excellence fundamentals of VM/DM, Problem Solving, Kaizen, and Funnel Management.
• Partner with Segment BD Excellence leadership to develop tools and trainings for BD GBS Excellence Continuous Improvement.
• Drive BD GBS Excellence education through broad coaching and training, and roll out a certified practitioner program.
• Apply bowlers, key performance indicators, and action plans to drive prioritization and rigor based on clear metrics.
• Support GBS Leadership in driving key initiatives through BD Excellence, including revenue growth, operational profit, control & compliance, employee experience, or client experience.
• Develop and facilitate continuous improvement (Kaizen) events to achieve and sustain improvement results.

Qualification & Requirements

You are a proven leader with a passion for continuous improvement and a track record of successfully implementing change in a global organization. You possess:

• Significant career experience (10-12 years) in an organization with a business system culture and core tools of visual management, problem solving, and kaizen.
• Excellent facilitation skills both in person and virtually, with the ability to engage and hold individuals accountable.
• Outstanding communication skills, both written and verbal.
• The ability to drive culture and change, especially in introducing new initiatives like BD Excellence.
• Strong project management skills and the capacity to balance multiple responsibilities and deadlines.
• Ability to lead teams and drive change in a matrix organization.
• An attitude of entrepreneurship with a proactive and committed approach to problem-solving and achieving results.
• A Bachelor’s degree or equivalent experience in Business, Engineering, or a related field.
• Certified Lean Six Sigma Black Belt and/or Lean Expert required, Master Black Belt or Lean Master preferred.
• Experience in a Global Business Services environment and managing a team preferred.

Required Skills

• Global Business Leadership
• Global Business Operations
• Global Business Planning
• Global Business Strategies
• Lean Six Sigma (LSS)
• Lean Six Sigma Continuous Improvement

Benefits

No information available.