Director Finance Shared Services

Director Finance Shared Services
Unspecified

APAC/Oceania, India, Mumbai

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Salary

Rank

Director

Responsibility

Head of SS/GBS

Scope

Global

Workplace

100% in office

Functions

Finance

Reports to
Level

0

Travel Max:

0%

Posting Date

03-09-2025

Description

The Director Finance Shared Services will lead a large team across all three towers – Record-to-Report, Procure-to-Pay, and Order-to-Cash. The role would involve high level of global stakeholder management to transition, transform and build a global capability center.

Our client is a leading multinational in the Business Services industry. It is one of the largest employer globally having presence in 50+ countries. The GCC in Mumbai is growing and supporting regions across the globe.

Director Finance Shared Services

Key Responsibilities

  • Strategic Leadership: Develop and execute a strategic vision for the Finance & Accounts service delivery center, aligning its goals with the overall business strategy.
  • Operational Excellence: Oversee and optimize shared services functions such as Procure to Pay, Order to Cash, Record to Report & FP&A, to enhance operational efficiency.
  • Transition Management: Manage the transition of F&A processes to the center within budget, cost control and agreed SLAs while delivering high-quality services.
  • Talent Management: Align with Head HR for talent management strategies with overall business objectives and ensuring the development and retention of a skilled workforce to achieve those objectives.
  • Team Leadership: Build, develop, and lead a diverse and high-performing team, fostering a collaborative and inclusive work environment.
  • Process Improvement: Identify opportunities for process optimization, automation, and continuous improvement to enhance service delivery and reduce operational costs.
  • Quality Assurance: Ensure high service quality and adherence to service level agreements (SLAs) while implementing quality control measures and best practices.
  • Client Relationship and governance: Establish and maintain strong relationships with internal clients and stakeholders, understanding their needs and expectations while delivering superior services.
  • Compliance and Risk Management: Ensure compliance with relevant regulations, manage operational risks, and maintain a robust control environment.
  • Performance Metrics: Define and monitor key performance indicators (KPIs) to assess the center’s performance, providing regular reporting to senior management.
  • Change Management: Lead and support change initiatives within the shared services center, ensuring smooth transitions and continuous process improvement.

Qualification & Requirements

  • Chartered Accountant or Masters in Finance
  • 18 + yrs ofoverall experience in GBS/ Shared Service Center environment, having managed a large team.
  • Experience within a progressive GBS/ GCC/ business services operating model.
  • Multi-function experience is a must – Procure to Pay, Order to Cash, Record to Report & FPNA
  • Experience building internal shared services that delivered global business services.
  • Problem solving skills and Lean Six Sigma skills.
  • Strong cultural awareness and ability to work across the globe.
  • Experience in being a change agent within the Shared Services area, track record of successfully managed & completed organizational transformation projects.
  • Profound skillset around leadership, communication, multifunctional collaboration and stakeholder management, effective conflict management.

Benefits

  • An opportunity to work for a leading and globally established multinational.
  • An opportunity to Head the Finance Shared Service in a global environment.

Company Profile

Unspecified
Industry

Unspecified

Revenue
Employees
Fortune 500 Rank

NA

Global 500 Rank

NA

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