Director, Clinical Logistics Global Capability Owner (GCO)

Key Responsibilities

Process Ownership

• Accountable for development and maintenance of global processes (including process maps, digital roadmaps, SIPOC’s, SOP’s and procedural documents) in the Clinical Logistics space to support BMS’s global portfolio of clinical studies.
• Ensures process optimization and long-term sustainability following standard methodology
• Develops and utilizes metrics and KPIs to identify and assure programs’ success and continuously improve
• Ensures compliance with relevant Quality Management Systems, including providing support for internal & externally-led audits & inspections.
• Responsible to provides inputs to BMS’ risk management processes as needed

Process Improvement

• Provides leadership to scope, plan, and implement process improvements including accountability for sustainable improvements, such as process, procedure, systems, metrics and training material changes, and use of appropriate change management and communication principles
• Leads the development of strategic business cases to support process improvement (including implementation of digital solutions) and executive communications for decision-making across the data and digital landscape for Global Clinical Supply Chain
• Collaborates with other GCOs and SMEs to define best practices and drive optimal execution of process across BMS and external partners
• Accountable to provide training, guidance and support as needed
• Accountable to provide data and input to drive other continuous improvement efforts across the enterprise as applicable, which may include priority and timing collaboration with other GPOs and PLs

Leadership:

• Provides leadership, coaching, and training including both the digital processes and the behaviors necessary for continuous improvement and to optimize process execution
• Empowers rapid decision-making by removing barriers, setting clear priorities and streamlining processes; provides the relevant information, resources and tools that enable others to own decisions and take action
• Creates strong partnerships & collaborations with stakeholders, internal business partners and external partners including but not limited to Clinical Supply Chain, other Global Supply Chain teams, Global Product Development and Supply (GPS) and R&D, IT, Business Insights & Analytics (BI&A) to ensure activities are fully aligned with the needs of the business
• Establishes internal and external network to enable visibility to future industry trends, clinical customer needs and technology that could provide opportunities for innovation Maintains global expertise through ongoing training and participation in industry forums

Qualification & Requirements

• Bachelor’s degree required in technical field, supply chain, business administration, data science or information systems; a Masters or MBA preferred.
• Minimum of 10 years of experience in digital or data technology, operations, supply chain, manufacturing, ERP, clinical supply chain, logistics preferably in the pharmaceutical or biopharmaceutical industry.
• Excellent knowledge of Logistics and IT processes ideally with experience in the design, development, testing and deployment of SAP S/4 HANA system.
• Demonstrated Operational Excellence and Continuous Improvement skill set and delivery. Proven ability to act as a change agent while influencing and challenging the status quo.
• Possesses strong desire to exploit existing and emerging technologies for better business outcomes, is a digital adopter and a flexible learner.
• Understanding of relevant Quality compliance processes and regulations, e.g. Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), Good Distribution Practices (GDP)
• Demonstrated ability to be highly collaborative, develop and maintain relationships with key stakeholders and business partners.
• Excellent verbal, written and interpersonal communication skills at all levels of the organization; ability to simplify the complex; excellent presentation skills, both material creation and delivery

Benefits

• Medical, pharmacy, dental and vision care.
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
• Financial well-being resources and a 401(K).
• Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
• Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
• Parental, caregiver, bereavement, and military leave.
• Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
• Other perks like tuition reimbursement and a recognition program.