Director, Business Process (Order to Cash)
American Tower
United States, Massachusetts, Boston
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Salary
$181,000 - $239,000 Per Year
Rank
Director
Responsibility
Process Roles
Scope
Global
Workplace
Hybrid
Functions
Finance
IT
Procurement
Reports to
Level
N-2
Travel Max:
25%
Posting Date
01-16-2025
Description
We are seeking a Director, Business Process to join American Tower’s Finance Transformation Office. The office leads the continuing evolution of how we function and operate as a Finance team, including evaluating data, systems, and processes to ensure optimization. The Director, Business Process is a key leader in designing and overseeing the implementation, standardization, and optimization of core finance processes to support the Company’s current and future operational needs.
Key Responsibilities
- Act as global process owner of assigned finance processes, driving strategy & policy, process design and stakeholder engagement as part of a broader finance transformation program.
- Define the future state of processes and technologies for assigned finance process areas and develop roadmaps and detailed plans to achieve the desired end states.
- Drive the development of a comprehensive service and control framework that ensures that the finance processes meet the Company’s operating requirements efficiently and complies with all relevant laws, regulations, internal polices, and reporting timelines.
- Build relationships and influence the service delivery teams to collaboratively define process or technology solutions and implement best practices that will improve the effectiveness and efficiency of the Company’s finance processes.
- Manage significant interactions and relationships with finance transformation leaders, service delivery teams, and corporate finance teams.
- Lead forums to ensure that key stakeholders are fully engaged in the development of strategies and that the associated key constituencies are aligned.
- Gain consensuses with senior stakeholders from corporate and market finance teams and business partners to clearly articulate future state visions for each process, an agreed upon road map and implementation strategy to reach the future-state business optimization and standardization goals, and a balance of business and market requirements with the need to build a scalable and effective platform for future growth.
- Oversee the development, implementation, and refinement of tools and methods to capture and leverage process mapping and analysis as it relates to assigned finance processes.
- Implement quality audit strategies to ensure transactional activities and financial reports are executed in adherence with governance rules, policies, and defined business processes that enhance quality and efficiency. Communicate results and provide input into process changes and efficiencies.
- Liaise with and support business units to ensure efficient execution of transactions processing and reporting.
- Partner with delivery organizations to ensure that finance processes are performed in accordance with intended design and specified service levels and adhere to relevant Company policies and guidelines.
- Other duties as assigned.
Qualification & Requirements
- Bachelors Degree.
- MBA preferred.
- A minimum of 10 years of experience in a high transaction volume, accounting, or shared services environment required.
- A minimum of 4 years of experience leading teams and collaborating with key stakeholders across business groups required.
- Deep knowledge of finance processes from both a design and operational perspective required.
- Knowledge of, and experience designing, peer-to-peer leading practices and enabling technology solutions and working with business process outsourcing partners required.
- Knowledge of, and experience in, business process design in a shared services environment preferred.
- Telecommunications industry experience preferred.
- Six Sigma or other process improvement certification(s) preferred.
- Strong relationship-development skills resulting in long term, mutually beneficial relationships.
- Track record of collaboration and teamwork across organizational boundaries and levels.
- Ability to identify key contacts for follow up; excellent ability to communicate project and status updates to a team and cross-functionally to ensure understanding.
- Approximately 25% travel may be required in support of the position’s responsibilities.
- Strong organization, planning, and project management skills; ability to prioritize tasks for self and team to meet requirements and deadlines.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong leadership skills; ability to drive and motivate a team to achieve results.
Benefits
- Insurance Benefits
- Retirement Benefits
- Vacation Policy
- Other Perks and Benefits…
Company Profile
American Tower
Industry
Telecommunications
Revenue
$11.14B
Employees
5,643
Fortune 500 Rank
#363
Global 500 Rank
NA
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