Director, Backend Engineering

Key Responsibilities

• Own the design, implementation, and evolution of the backend architecture to ensure it supports high availability, fault tolerance, performance, and scalability.
• Lead, mentor, and grow a talented team of backend engineers and integration specialists. Foster a collaborative, innovative, and high-performance engineering culture focused on operational excellence.
• Establish the processes needed to achieve high throughput product development and system reliability while enabling rapid experimentation and data-informed decisions.
• Continuously optimize backend systems to improve system performance, reduce latency, and handle high volumes of traffic during peak seasons.
• Lead root cause analysis for backend issues and integrations, driving fast resolution and implementing long-term improvements to prevent future occurrences.
• Establish and maintain coding standards, code review processes, and testing practices.
• Foster collaborative environment where best product and technical ideas are nurtured and come to life.
• Manage the delivery of high-impact e-commerce applications.
• Actively participate in the recruitment process to attract and retain top talent.

Qualification & Requirements

What You’ll Bring | Skills & Experience

• 12+ years of experience building digital customer experiences for e-commerce and SaaS applications.
• Bachelor’s degree in computer science or related experience.
• Proven experience working with high-traffic e-commerce platforms and handling large-scale, mission-critical systems.
• Deep understanding of distributed systems, microservices, and cloud-native architectures.
• Experience scaling and managing 20+ person teams, building strong bench of senior individual contributors.
• Experience initiating and driving strategic initiatives and leading engineering teams.
• Track record of successful cross-functional collaboration while building engaging e-commerce solutions in B2C settings.
• Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications.
• Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences.

Preferred Qualifications

• Previous experience working inside innovative, high-growth environments.
• Experience leading initiatives and developing thought leadership in high visibility domains.
• Experience with influencing open-source community or industry groups.
• Experience with leveraging AI technology to streamline engineering activities.

Benefits

This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts.