Director Administration And Real Estate – India

Key Responsibilities

Strategic Real Estate & Workplace Planning:

• Define and execute the real estate and workspace strategy for the GCC, including space forecasting, lease management, expansions, consolidations, and renewals in collaboration with business operations and global partners.
• Collaborate with global CRE (Corporate Real Estate) teams to ensure alignment with corporate objectives and workplace experience goals.

Facilities Management & Administration:

• Lead day-to-day facilities operations including preventive maintenance, housekeeping, cafeteria, mailroom, inventory, and asset management.
• Establish robust SOPs, SLAs, and operational KPIs for all facilities and admin-related services.

Transport & Employee Services:

• Oversee transport operations ensuring safety, compliance, and cost-efficiency across all shifts.
• Implement digitized tools for route optimization, tracking, and employee self-service portals.
• Manage concierge, helpdesk, and hospitality services that enhance employee satisfaction.

Health, Safety, Security & Environment (HSSE):

• Ensure compliance with local laws, global EHS standards, physical security policies, and business continuity plans (BCP) for facilities.
• Lead site security operations including surveillance, access control, and incident response.
• Oversee security guard operations.
• Maintain ISO 14000 and ISO 45000 certifications.

Construction and Engineering Program Management:

• Lead large capital improvement initiatives in program management role, including large commercial space modifications, while business operations continue with minimal disruption in collaboration with project managers, architects, engineers, etc.

Vendor & Budget Management:

• Manage large-scale outsourced vendor relationships for facilities, housekeeping, transport, and security and ensure compliance with service level agreements and key performance indicators.
• Develop and control budgets for facilities and administrative functions with a focus on cost optimization and contract governance.

Stakeholder & Employee Engagement:

• Serve as a senior point of contact for site-level leadership, employees, and global stakeholders on Real Estate-related matters.
• Roll out employee experience initiatives that reflect a modern, agile, and inclusive workplace.

Sustainability & Innovation:

• Drive sustainable practices across infrastructure, energy usage, waste management, and green certifications.
• Stay ahead of industry trends and integrate workplace technology and automation into the Allstate India Real Estate ecosystem.

Qualification & Requirements

Education & Experience:

• Bachelor’s degree in Engineering, Facilities Management, Business Administration or related field (MBA preferred).
• 15+ years of relevant experience with at least 6 years in a leadership role managing end-to-end Real Estate Services operations in a GCC or multinational corporate environment.

Skills & Competencies:

• Strong team leadership skills.
• Ability to co-manage work in a matrix organization with global partners (architects, engineers, construction managers, security, HR, real estate transaction/leasing experts, etc.).
• Complete understanding of India Special Economic Zone (SEZ) rules, regulations, and operational requirements.
• Strategic thinker with strong execution capabilities.
• Deep understanding of real estate leasing, facilities operations, and admin functions in large-scale corporate setups.
• Excellent negotiation, vendor management, and contract governance skills.
• Strong interpersonal skills to collaborate across business, HR, IT, compliance, and global teams.
• Proficiency in workplace tools (CAFM, IWMS, transport management systems) and MS Office.

Preferred Attributes:

• Experience in setting up new sites or managing real estate transitions.
• Familiarity with sustainability goals and green building standards.
• Crisis management experience and ability to manage 24×7 operations.

Benefits

We know that when the rest of your life is running smoothly, it’s easier to focus on doing your very best work. So, we have carefully curated a benefits package designed to assist eligible employees and their families. Such as,

• Health benefits (Medical, Dental, Vision, Health Care Flexible Spending Account (FSA), Group Critical Illness Plan, Group Accident Insurance Plan, Group Hospital Indemnity Plan)
• Life Insurance, Accidental Death & Dismemberment (AD&D), and Short-Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Retirement Benefits (Allstate Pension Plan and Allstate 401(k) Savings Plan)
• Work/Life Benefits (Dependent Day Care Flexible Spending Account, Paid Time Off (PTO), Company Holidays, Miscellaneous Time Off, Identity Protection, Group Legal Plan, Commuter Benefits Plan, Bucke Up Baby Program, Adoption Reimbursement)
• Wellbeing Programs (Allstate Good Life®, LifeWorks Employee Assistance Program (EAP), Energy for Life)