Digital Product Manager Senior Manager – CIAM

Key Responsibilities

• Manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area
• Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
• Identify and recommend opportunities for programs and initiatives with impact across the business line and may have impact beyond the business line
• Determine appropriate strategy and actions of the team to meet moderate to high risk deliverables
• Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
• Collaborate with and influence all levels of professionals, including senior managers
• Interact directly with external customers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group
• Develop and guide a culture of talent development to meet business objectives and strategy
• Act as a top subject matter expert and lead a digital product management team for customer access and authorization capabilities within the digital environment
• Work with key partners to ensure close alignment on roadmap, prioritization, and sequencing of enhancements to our channel capabilities
• Enable solutions that are long-term, large-scale, broad-reaching, and deliver best-in-class access and authorization capabilities via advanced access control mechanisms, innovative authentication methods, progressive profiling, and a unified identity experience
• Coordinate highly complex activities which require in-depth knowledge of customer identity and access management, authentication, and user-level entitlements
• Be responsible for managing and continuing to build out a team of skilled product managers and product owners leading agile scrum teams at scale
• Serve as an expert advisor to leadership.

Qualification & Requirements

Required

• 6+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of leadership/management experience
• Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Management experience

Desired

• Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
• Experience leading efforts that require integration of multiple technology systems, operations, or customer service processes
• Strong knowledge of CIAM principles, methodology, and technologies such as SSO, SAML, OAuth, SCIM, JWT, OIDC, MFA
• Previous experience and knowledge with related 3rd party CIAM solutions and platform
• Ability to articulate complex technical concepts or scenarios to both technical and non-technical audiences

Benefits

• Health Plans – Medical, Dental and Vision Benefits Start Day 1
• Paid Time Off
• 401(k) Plan and Match
• Adoption and Surrogacy Reimbursement
• Parental and critical caregiving leaves
• Wellness Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for Dependent Children