Digital Enablement Strategy and Deployment Sr. Manager

Key Responsibilities

• Partner with the different GBS leadership teams to define our digital strategy and roadmap.
• Collaborate closely with global IT and other digital functions to create and implement the defined strategy.
• Track and manage actions arising from the digital roadmap.
• Build strategic results within a multi-layered and agile shared services organization.
• Determine and deploy digital solutions that align with business goals.
• Ensure the successful implementation of digital initiatives.
• Lead and mentor a team to achieve outstanding outcomes.
• Develop and deploy overarching digital strategy and roadmap for the GBS Shared Services organization.
• Collaborate with Finance and Customer Operations functions to understand their future needs and strategy.

Qualification & Requirements

Requirements

• Proven experience in digital strategy and deployment within a global organization.
• Solid understanding of ERP, RPA, AI and Data Science processes and practical implementation.
• Strong ability to collaborate and communicate effectively with different organizations.
• Demonstrated success in managing large-scale digital projects.
• Ability to strictly adhere to timelines and deliverables.
• Strong analytical and problem-solving skills.
• Experience in an agile shared services environment.
• Ensures alignment of Key Performance Indicators and that these objectives are realized.
• Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.

Required Qualifications

• Proven experience in managing global teams and delivering overarching digital strategy.
• Strong expertise in digital technologies.
• Excellent interpersonal skills, with the ability to translate technical language for non-technical stakeholders.
• Demonstrated ability to succeed in a fast-paced environment.
• Ability to identify and prioritize business needs and deliver outstanding results.
• Committed to achieving goals and motivated. Good crisis leadership skills.
• Critical Thinking – Question conventional wisdom by identifying and questioning assumptions made that cause actions or inaction. Strive to inject independent thinking, checking biases, promotes action and decision-making.
• Highly focused on business needs.
• Ability to build excellent stakeholder relationships within an international environment.

Preferred Qualifications

• Experience in a shared services environment.
• Advanced degree or equivalent experience in Information Technology, Business Intelligence, Data Analytics, or a related field.
• Familiarity with financial and customer operations functions.

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks and Benefits…