Delivery Lead Senior Manager
Accenture
APAC/Oceania, India, Mumbai
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Salary
Rank
Senior Manager
Responsibility
Functional Tower Lead
Scope
Global
Workplace
100% in office
Functions
HR
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
07-29-2025
Description
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent & HR process A senior leader with deep expertise in learning delivery and operations, and a strong foundation in learning science, adult learning principles, and behavior change. This role combines operational excellence, innovation, and research-based learning practices to deliver measurable outcomes at scale. You’ll lead global teams, shape delivery strategy, and ensure execution excellence for our clients’ learning portfolios
Key Responsibilities
- Lead end-to-end delivery of learning operations, ensuring programs are delivered on time, on budget, and with measurable learning and business impact.
- Ground delivery in evidence-based learning practices — ensuring that what is delivered aligns to how people best learn and retain knowledge.
- Manage global delivery teams in a one-to-many model, optimizing staffing, skills, and cost across client engagements.
- Apply agile delivery methods to improve responsiveness and integrate learning more seamlessly into business workflows.
- Track learner engagement, performance outcomes, and feedback loops to continuously enhance experience and effectiveness.
- Integrate principles of instructional design, neuroscience, cognitive load theory, and transfer of learning into delivery practices.
- Serve as a learning advisor to internal teams and clients, ensuring learning experiences are rooted in sound research and learner-centricity.
- Stay ahead of trends in digital learning, immersive tech, and GenAI — bringing ideas that modernize and elevate client programs.
- Use data and insights to influence learning design, delivery enhancements, and performance enablement strategies.
Qualification & Requirements
- 15+ years in Learning Delivery, Learning Operations, or Talent Services.
- Strong foundation in learning and behavioral science, instructional design, and adult learning.
- Proven experience delivering complex learning programs across geographies and business functions.
- Hands-on understanding of LMS/LXP systems, digital learning platforms, and modern content formats.
- Demonstrated success in embedding research-based learning practices into scalable solutions.
- Experience managing delivery P&L, budgets, staffing plans, and SLAs.
- Strong communication, stakeholder management, and team leadership skills.
- Experience working in a managed services or shared services model is preferred.
Benefits
- Insurance Benefits
- Retirement Benefits
- Vacation Policy
- Other Perks and Benefits…
Company Profile
Accenture
Industry
IT Services and IT Consulting
Revenue
$64.11B
Employees
738,000
Fortune 500 Rank
#41
Global 500 Rank
#211
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