Continuous Improvement Lead

Key Responsibilities

The scope of the role will continue to broaden, but key areas of responsibility are as follows:

People

• Set an example with high levels of personal integrity, always ‘doing the right thing’
• Lead, develop, coach the team through change.
• Establish training plans and programs to ensure the sustainability of continuous improvement.

Partnership

• Ensure delivery of Continuous Improvement Initiatives, Projects and Global Transformation Initiatives within the Service Partnership Framework.
• Define mechanisms to measure the efficiencies achieved through the delivery of initiatives.
• Manage a wide range of internal /external stakeholders.

Operational

• Analyse existing processes to identify inefficiencies and areas for enhancement.
• Improve processes through the identification and implementation of improvement opportunities.
• Ensure compliance with CI initiatives through the Continuous Improvement Governance Model.
• Ensure compliance with (group, regional and market) policies, legal, statutory, regulatory and fiscal requirements of each country to mitigate financial risks.
• Manage project resourcing levels appropriate to meet the strategic needs of the business.
• Actively seek to deliver a better level of service for a lower cost through continuous improvement.

Other

• Coordinate and participate in internal and external audits.
• The CI LEAD will take the lead on any cross functional initiatives, working with appropriate contact points in the Business, RTR, OTC, PTP and Service Partnership, ensuring the end-to-end process and expected results are considered.
• Own and drive multiple, often parallel, improvement projects across multiple complex and evolving business models ensuring timely and successful delivery.
• Ability to lead projects that streamline finance processes, reduce errors and improve accuracy.
• Experience in using data to drive decision-making and demonstrate the impact of improvement initiatives.
• Have a strong understanding of the end-to-end process areas, the interdependencies with the wider team, and be able to influence and guide stakeholders across functional boundaries (who may have potentially conflicting viewpoints) to optimise the end-to-end solution to a common business aligned viewpoint.
• Present (when required) complex, detailed process related content summarised to the appropriate level relevant to senior stakeholders in the organisation.

Qualification & Requirements

• Minimum of 10 years of experience in a continuous improvement or process optimization role, preferably within a multinational or large-scale organization, with a least 5 years specifically focused on finance operations within a shared services environment.
• Professional certifications in Lean, Six Sigma, or similar methodologies (e.g. Green Belt, Black Belt) are highly desirable.
• Proven track record of successfully leading and implementing improvement projects.
• Strong collaboration and partnership mindset, ability to work in a matrix organisation. Cultural awareness/understanding; agile in adapting approach to optimise working relationships.
• Experience of complex, fragmented finance systems landscapes.
• Excellent communication, presentation, and interpersonal skills and the ability to work effectively with diverse and cross-functional teams.
• Bachelor’s degree in Finance, Industrial Engineering, Business Administration, Accounting, Operations Management or a related field. Advanced degree would be an advantage.

Benefits

No information available.