Chief Operating Officer (COO)

Key Responsibilities

• Develop and implement comprehensive strategies for all operational logistics components.
• Oversee procurement activities and negotiate strategic partnerships with carriers to optimize transportation costs and service levels.
• Champion the integration of new technologies to improve operational visibility, streamline processes, and enhance data-driven decision-making.
• Lead the development and execution of customer service initiatives, fostering a culture of responsiveness and exceeding customer expectations.
• Partner with the CFO to develop and monitor budgets, implement cost-control measures, and drive overall financial performance.
• Provide strategic direction for human resources activities, including talent acquisition, employee development, and fostering a positive work environment.
• Ensure compliance with relevant industry regulations and standards, such as those related to safety and environmental sustainability.
• Implement risk management processes to identify, assess, and mitigate operational risks.
• Develop and maintain quality assurance programs (QMS/HSE) to ensure consistent service delivery and customer satisfaction.
• Establish key performance indicators (KPIs) and performance metrics to monitor and evaluate operational effectiveness.
• Empower Departmental Leaders (Customer Request Management & Pricing, Operations & Project Management, Heavy Haul & Engineering) through mentorship and professional development.
• Foster collaboration and continuous learning across departments.
• Ensure a safe work environment by implementing and maintaining safety protocols.

Qualification & Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field (MBA preferred).
• Minimum 10 years of experience in a senior leadership role within the logistics industry.
• Proven track record of improving operational efficiency and profitability.
• Deep understanding of supply chain management principles.
• Strong analytical and problem-solving skills with a data-driven approach.
• Exceptional communication, interpersonal, and leadership skills with the ability to motivate and inspire teams.
• Demonstrated ability to develop and implement strategic plans.
• Experience working in a fast-paced, dynamic environment with a focus on continuous improvement.
• Ability to build and maintain strong relationships with team members, stakeholders, and partners.

Benefits

An open, international working environment awaits you at Conceptum Logistics Group. Trust and respect characterize our dealings with each other. As owner-managed Group, we have short decision-making paths and offer our employees the perspective of contributing to shape Conceptum Logistics’ future.

• An interesting, versatile workplace with plenty of opportunities for creativity
• An open atmosphere, flat hierarchies and short decision paths
• An international working environment
• Attractive, performance-related salary