Chief Operating Officer

Key Responsibilities

• Oversee the day-to-day operations of property management, maintenance, leasing, and tenant relations across the portfolio.
• Develop and implement operational strategies that support the company’s short- and long-term goals.
• Collaborate with executive leadership on acquisitions, capital improvements, and development projects.
• Monitor KPIs and operational benchmarks to ensure efficiency, profitability, and high tenant satisfaction.
• Drive technology adoption and process improvement across operational functions.
• Lead budgeting, expense control, and operational forecasting in coordination with the CFO and finance teams.
• Ensure regulatory compliance, risk management, and quality control across all properties and departments.
• Foster a culture of accountability, performance, and customer service across teams.
• Manage vendor relationships, contracts, and key third-party service providers.
• Support due diligence and integration efforts for property acquisitions and dispositions.

Qualification & Requirements

• Bachelor’s degree in Business, or related field or relevant master’s degree preferred.
• 10+ years of operational leadership experience in real estate, property management, or related industries.
• Proven experience managing multi-site property portfolios, including residential and commercial assets.
• Strong working knowledge of property management software
• Track record of successfully scaling operations, improving efficiency, and managing complex projects.
• Excellent leadership, organizational, and communication skills.
• Strategic thinker with a hands-on management style.

Benefits

No information available.