Chief of Strategic Business and Change Management Section, P-5, UNICEF Global Shared Services Centre

Key Responsibilities

This Will Involve Leading, Coordinating And Overseeing

• Strategy and Governance
• Change Management and Continuous Improvement
• Strategic Business and Change Management Section
• Communication and Knowledge Management
• Business Relationship Management
• Performance Management and Reporting
• Service Level Management

Qualification & Requirements

• An advanced university degree, in in business administration, economics, or another relevant field is required.
• A minimum of ten years of relevant experience, at the national and international levels, in business relations management, business process service delivery governance, or a directly related technical fields is required.
• Experience in Change Management, including managing and driving complex organizational change initiatives with multiple stakeholders, divisions and offices is required.
• Proven experience in leading and managing diverse teams, strong ability to nurture staff leading by example, approachability, teamwork, sociability and motivation is required.
• Previous experience in service process design and evaluation, service level program design and management and continuous improvement is desirable.
• Strong collaboration, team player, networking skills are required.
• Strong communication and influencing skills are required.
• Experience and knowledge of ERP Systems (i.e. SAP) is desirable.
• Experience working in United Nations, development sector or international organization context is desirable.
• Experience in leading innovation and continuous improvement in a global shared service centre environment is an asset.
• Fluency in English both written and spoken is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Discounts…