Chief of Section, Public Information, P5
United Nations
United States, New York, New York
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Salary
Rank
Director
Responsibility
Functional Tower Lead
Scope
Global
Workplace
100% in office
Functions
Marketing
Reports to
Director for Coordination and Shared Services
Level
N-4
Travel Max:
0%
Posting Date
09-01-2025
Description
This position is located in the Office of the Director for Coordination and Shared Services in the Departments of Political and Peacebuilding Affairs and Peace Operations (DPPA-DPO). The incumbent serves as Chief of the Strategic Communications Section and reports directly to Director for Coordination and Shared Services. The Strategic Communications Sections for the Department of Peace Operations is a dedicated and specialized capacity that provides media relations, departmental publicity, external relations, corporate messaging/internal communications and provides technical advice and operational support to public information components in peacekeeping operations. The Department of Peace Operations (DPO) serves as a center of excellence for peace operations, responsible for preventing, responding to and managing conflict and sustaining peace in countries where peace operations under its purview are deployed, and provides support to other entities on peace and security issues. The Department of Political and Peacebuilding Affairs (DPPA) focuses primarily on five action areas in international peace and security, ensuring sound analysis and early warning, preventing conflict and engaging in peacemaking, managing political crises and violent conflicts, sustaining peace, and enhancing partnerships. The Department’s mandate is to prevent and resolve conflict through inclusive political solutions.
Key Responsibilities
Within delegated authority, the incumbent will be responsible for:
- Conceptualizing, designing and executing the overall public information strategy, program and activities. including media relations, internal communication, external relations, support to the field and digital media
- Providing strategic advice and guidance to the Under-Secretary-General, Assistant Secretaries-General and senior leadership on Public Information matters related to peacekeeping.
- Establishing communication priorities and key messages, both internal and external.
- Serving as spokesperson with relevant interlocutors, particularly with the UN press corps and international media, giving on the record interviews and background briefings on substantive peacekeeping issues.
- Driving the Section’s initiatives on digital and social media was well as overseeing design for web-based presences
- Overseeing the backstopping of public information components of peacekeeping operations
- Building partnerships relevant to the departments, including outreach to and advocacy with Member States.
- Lead and direct a team of public information officers; plan and allocate work assignments; coach, mentor, and evaluate staff; participate in recruitment and selection of new staff and in the development of training programs.
- Function as the supervisor for all activities related to the support side of public information units in the field
- Create and maintain networks of high level communications contacts with broadcast media, the press, governmental agencies, international institutions and other groups and organizations in civil society (non-governmental organizations (NGOs), businesses, community organizations, women’s groups, etc.);
- Representing the department in important meetings, conferences, events, and at high-level intra-departmental communication bodies;
- Functioning as the primary focal point with the Department of Public Information and the Office of the Spokesperson for the Secretary-General, providing guidance and ensuring coherence and synergy of purpose while avoiding duplication of efforts
- Expanding departmental publicity and outreach activities; managing representational activities
- Provide diverse materials (briefings, speeches, questions and answers) for use by senior officials, develop or overall see development of high-profile multi-media communications campaigns; set quality and production standards for information dissemination.
Qualification & Requirements
Competencies
- Professionalism
- Demonstrates comprehensive knowledge of public information and communication, with the ability to address a broad range of issues in the context of political developments, public attitudes, and local conditions.
- Skilled in advising on high-profile and sensitive communication challenges, assessing global communication environments, and developing and implementing effective strategies through diverse promotional and publicity techniques.
- Able to produce clear, concise written communications and present and defend complex positions to senior officials.
- Consistently shows pride in work and achievements, demonstrating professional competence, conscientiousness, and efficiency in meeting commitments, observing deadlines, and achieving results.
- Motivated by professional rather than personal concerns, remains persistent when faced with challenges, calm in stressful situations, and committed to incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
- Communication’
- Speaks and writes clearly and effectively.
- Listens to others, correctly interprets messages from others and responds appropriately.
- Asks questions to clarify, and exhibits interest in having two-way communication.
- Tailors language, tone, style and format to match the audience.
- Demonstrates openness in sharing information and keeping people informed.
- Planning and organizing
- Develops clear goals that are consistent with agreed strategies.
- Identifies priority activities and assignments; adjusts priorities as required.
- Allocates appropriate amount of time and resources for completing work.
- Foresees risks and allows for contingencies when planning.
- Monitors and adjusts plans and actions as necessary.
- Uses time efficiently.
- Vision
- Identifies strategic issues, opportunities and risks.
- Clearly communicates links between the Organization’s strategy and the work unit’s goals.
- Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction.
- Conveys enthusiasm about future possibilities.
- Leadership:
- Serves as a role model that other people want to follow.
- Empowers others to translate vision into results.
- Is proactive in developing strategies to accomplish objectives.
- Establishes and maintains relationships with a broad range of people to understand needs and gain support.
- Anticipates and resolves conflicts by pursuing mutually agreeable solutions.
- Drives for change and improvement; does not accept the status quo.
- Shows the courage to take unpopular stands.
- Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Education
- Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field.
- A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
- A minimum of ten years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required.
- Supervisory and management experience is desirable.
- Minimum one year of experience serving in UN peace operations or other field operations with a public international organization in the area of public information is desirable.
- Technological fluency with social media and all standard digital communication applications, including web management programs, is desirable.
Languages
- English and French are the two working languages of the United Nations Secretariat.
- For this post, fluency in English is required.
- Knowledge of French and another a second official UN language is highly desirable.
Assessment
- Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Benefits
No information available.
Company Profile
United Nations
Industry
National Agencies
Revenue
$67.62B
Employees
130,948
Fortune 500 Rank
NA
Global 500 Rank
NA
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