Chief Executive Officer (CEO)

Key Responsibilities

Strategic Leadership

• Lead and manage a cross-functional shared services team providing finance, HR, payroll, and student information services to consortium members.
• Develop and implement best practices for shared services operations in alignment with higher education policies and regulatory requirements.
• Serve as a key liaison between consortium member institutions, ensuring alignment of shared services goals with institutional needs.

Operational Management

• Oversee the effective delivery of key services (finance, HR, payroll, student information) across member institutions, ensuring service standards are met and customer satisfaction is maintained.
• Drive the alignment and optimization of CHESS and institutional processes to maximize efficiency, consistency, and service quality.
• Lead the implementation of a tiered support model, ensuring issues are appropriately escalated and resolved.
• Develop and execute a long-term financial strategy for sustainability and scalability.
• Align financial goals with the organization’s growth, service quality, and cost efficiency.

Budgeting & Financial Performance Management

• Oversee budget development, forecasting, financial reporting, including financial audits, risk assessments, and internal controls.
• Monitor revenue streams, institutional contributions, and expenditure trends to maintain fiscal stability.
• Ensure financial transparency and accountability in collaboration with the CFO and Board of Directors.

Funding Development and Revenue Diversification

• Secure government appropriations, grants, and private-sector partnerships to supplement member contributions.
• Develop alternative revenue models, including fee-based services and consulting opportunities.
• Expand institutional membership to broaden the financial base and improve economies of scale.

Stakeholder Engagement & Communication

• Build and maintain strong relationships with leaders across member institutions to understand their needs.
• Develop and deliver training programs for institutional staff to promote effective use of shared services.
• Facilitate governance meetings, working groups, and advisory committees to gather input and refine shared services strategies.
• Lead the CHESS organization, ensuring that all staff embody the CHESS mission and vision in conducting their work.
• Foster a culture of continuous improvement, innovation, and accountability.
• Promote a safe, ethical, and compliant workplace environment.

Qualification & Requirements

MINIMUM REQUIREMENTS

• Bachelor’s degree (Additional experience may substitute for education on a year-for-year basis).
• Experience in environments delivering shared service, third-party services, or vendor management.
• Five years of progressive leadership managing large, cross-functional teams or projects.
• Strong financial acumen with experience in managing cost models.
• A track record of success in organizational development.
• Strong strategic thinking abilities.
• Experience managing and growing teams.
• Excellent interpersonal and communication skills.

PREFERRED REQUIREMENTS

• Experience leading and managing teams in a remote environment.

Benefits

No Information Available