Chief Administration Officer

Key Responsibilities

• Provide strategic leadership by participating in business planning, policy determination, and decision-making to align divisional goals with WorkSafeBC’s corporate strategy.
• Oversee legal, policy, review and audit operations and ensure compliance with the Workers’ Compensation Act and other regulatory frameworks.
• Lead and develop a high-performing, professional management team, providing direction, mentorship, and accountability to drive results and operational excellence.
• Foster a culture of innovation and agility, encouraging the use of emerging technologies and forward-thinking approaches to enhance legal and policy services.
• Maintain strong stakeholder relationships, engaging with government bodies, employer and worker representatives, and external legal entities to ensure alignment and transparency.
• Act as a trusted advisor to the President & CEO and the Board of Directors, offering expert guidance and strategic policy insights.
• Champion a positive and inclusive workplace culture, promoting collaboration, communication, and continuous improvement across teams.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.
• Manage financial resources effectively, overseeing budgeting, forecasting, and resource allocation to ensure operational efficiency and fiscal responsibility.

Qualification & Requirements

We’re looking for someone with:

• The ability to develop and implement long-term plans that align with corporate goals while anticipating challenges and opportunities.
• A talent for motivating, inspiring, and providing direction to teams, fostering collaboration and accountability at all levels.
• Strong relationship-building skills, with the ability to effectively convey complex legal and policy matters and ensure transparency across diverse audiences.
• Analytical expertise in evaluating complex issues, exercising sound judgment, and delivering innovative solutions to drive organizational success.
• Proven ability to navigate and lead through change, promoting adaptability, resilience, and a culture of continuous improvement.
• A collaborative mindset that encourages cross-functional cooperation, values diverse perspectives, and fosters an inclusive, supportive work environment.
• Emotional intelligence, including self-awareness, empathy, and political acumen when handling sensitive issues and negotiations.
• A forward-thinking approach to championing new ideas, embracing emerging technologies, and driving process improvements to enhance service delivery.
• The ability to look at complex situations and create innovative outcomes that support the long-term health of the organization and drive transformation.
• The ability to make business decisions based on working knowledge of Policy, Legal, Review and Audit requirements.
• The ability to analyze, evaluate and synthesize information quickly across multiple contexts.
• The ability to align divergent stakeholder views and goals towards a shared outcome without direct reporting relationships.

Your background and experience

• A university degree in public administration, business administration, or other related disciplines.
• A minimum of fifteen years of related and varied experience in progressive leadership roles.
• Must have demonstrated skills in planning, organizing and delivering services to multiple stakeholders, showing advanced political acumen and diplomacy skills.
• Must have demonstrated strong leadership and delegation skills, allowing managers to manage once trained and developed while ensuring accountability for results.
• Must have demonstrated verbal and written communication skills with well-developed public relations capabilities.
• Knowledge and experience of administrative law and policy would be an asset.

Benefits

• A defined benefit pension plan that provides you with a lifetime monthly pension when you retire.
• Four weeks of vacation in your first year, with regular increases based on years of service.
• A benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account.
• Optional leave arrangements.
• Development opportunities (tuition reimbursement, leadership development, and more).