Business Control Senior Manager
Computershare
APAC/Oceania, India, Hyderabad
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Salary
Rank
Senior Manager
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
Hybrid
Functions
Finance
Legal
Reports to
Business Control Director & Regional Director
Level
N-2
Travel Max:
0%
Posting Date
08-31-2025
Description
Reporting to the Business Control Director & Regional Director (India), this role sits in the First Line of Defence (FLoD) and is responsible for providing independent advice and credible challenge for CBSS and offshore CPU business processes in mitigating risk, complying with legal and regulatory requirements, and adhering to company policies and standards.
Key Responsibilities
- Serves as the central point of contact for CBSS business control and offshore CPU processes and activities, providing independent review and credible challenge regarding strategic and tactical changes and ensures risks are proactively identified, escalated, assessed, mitigated, and remediated and controls are effectively designed, adopted, managed, and executed.
- Makes sound risk decisions commensurate with the company’s risk appetite and in alignment with corporate risk and compliance programs. Understanding of applicable laws and regulations and providing oversight and credible challenge to the shared services teams. Reviewing CBSS metrics and ensuring compliance with risk and control requirements and ensuring risk management requirements are followed.
- Ensures risks and controls are effective and properly documented in ACE for all CBSS and applicable offshore CPU processes and activities. Assist in the global process Risk and Control Self-assessment (pRCSA) program for CBSS and validate adherence to CPU pRCSA Standard. Provide guidance, effective challenge to control deficiencies identified throughout the process and other findings and risk events. Proactively manage incidents, including timely communication to senior management, exposure is minimized, root cause is accurately identified, and corrective actions are completed timely.
- Partner with key stakeholders (FLoD, Risk Management, Internal Audit) on progress of risk, control, and control testing activities. Collaborates with key stakeholders within CBSS and across CPU departments fostering strong partnership and a high performance, inspired climate.
- Develops and presents CBSS risk and control related reporting including coordinating progress updates from Shared Services teams and providing commentary on items outside of tolerance to management and committees.
Qualification & Requirements
- University/college level degree with at least 13 years of experience in trust, risk, compliance & audit in financial services.
- Solid track record in consistently demonstrating strong leadership, and Risk Management Framework expertise, execution, strategic thinking, credible challenge, and business support.
- Exceptional experience in actively listening, eliciting information, comprehending issues/needs, recommending solutions, and taking action.
- Solid understanding of global trends and practices in the offshore delivery space and in India.
- Excellent communication skills, both verbal and written
- Ability to read/analyze/interpret complex documents; respond to sensitive inquiries; document workpapers and write reports for executive level audiences.
- Fluency in spoken and written English is required.
- Advanced Microsoft Office skills (Excel, Word, Power Point)
Benefits
- Health and wellbeing rewards that can be tailored to support you and your family.
- Save for your future . We will support you along your retirement savings journey.
- Paid parental leave , flexible working and a caring and inclusive culture.
- Income protection . To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.
- And more . Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Company Profile
Computershare
Industry
Financial Services
Revenue
$2.57B
Employees
14,000
Fortune 500 Rank
NA
Global 500 Rank
NA
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