Billing Team Manager, Order-to-Cash, Shared Services

Billing Team Manager, Order-to-Cash, Shared Services
CRH

United States, Georgia, Alpharetta

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Salary

Rank

Senior Manager

Responsibility

Process Roles

Scope

Regional

Workplace

Hybrid

Functions

Customer Service

Finance

IT

Legal

Reports to
Level

N-3

Travel Max:

5%

Posting Date

04-30-2025

Description

We are seeking an experienced Billing Team Lead to manage and inspire our Billing shared services team. This role involves overseeing billing activities, driving continuous improvement, and ensuring compliance with policies and procedures. The ideal candidate will have a strong background in finance and accounting, excellent leadership skills, and a commitment to outstanding customer service.

Billing Team Manager, Order-to-Cash, Shared Services

Key Responsibilities

  • Lead and manage the Billing team, ensuring efficient and effective billing processes.
  • Support analysis and management of key performance indicators and service level agreements.
  • Promote a culture of continuous improvement and process automation.
  • Respond to escalated billing-related inquiries and support external audit efforts.
  • Establish and manage team policies, procedures, and controls.
  • Coordinate with teams at various localized operating companies.
  • Drive team performance and employee engagement through strong management and coaching.

Qualification & Requirements

  • Bachelor’s degree in Finance or Accounting preferred.
  • Minimum 7 years of experience in finance and accounting functions.
  • Minimum 5 years of experience with SAP or equivalent ERP in a shared services environment.
  • Proven track record in leading billing teams and delivering high levels of customer service.
  • Excellent communication and leadership skills.
  • Strong problem-solving abilities and strategic mindset.
  • Familiarity with GAAP, internal controls, and financial reporting.

Benefits

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

Company Profile

CRH
Industry

Wholesale Building Materials

Revenue

$34.95B

Employees

78,500

Fortune 500 Rank

#110

Global 500 Rank

#459

View Company Profile