Benefits & HR Shared Services Director

Key Responsibilities

Benefits Strategy & Execution

• Design and implement competitive, cost-effective benefits programs that align with our business goals and support our people.
• Serve as the subject matter expert in all areas of benefits, with a particular focus on leave administration.
• Evaluate vendors, negotiate contracts, and manage relationships to ensure optimal value and service.
• Stay ahead of industry trends and regulatory changes to maintain compliance and market competitiveness.
• Lead annual enrollment, communications, and employee education initiatives with clarity and impact.
• Use data to drive decisions and communicate benefits clearly to all stakeholders—from executives to employees.

HR Shared Services Leadership

• Develop and optimize processes, procedures, and controls to deliver consistent, high-quality HR support.
• Leverage technology and automation to streamline service delivery and improve employee experience.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Act as a trusted advisor to internal stakeholders on benefits and HR operations.

Team & Culture

• Lead, mentor, and develop a high-performing team—building a culture of accountability, collaboration, and growth.
• Be hands-on and unafraid to roll up your sleeves to get things done.
• Challenge assumptions and drive continuous improvement across all areas of responsibility.
• Support M&A activities, including due diligence and post-close integration.
• Embody and champion the CLEAResult mission, values, and culture.

Qualification & Requirements

• 8+ years of experience in benefits and shared services, with 5+ years in a leadership role.
• Bachelor’s degree required; advanced degree or equivalent experience preferred.
• Proven expertise in benefits design and administration, especially leave management.
• Demonstrated record of streamlining processes and leveraging technology to deliver best-in-class results.
• A passion for finding innovative ways to deliver competitive, cost-effective benefits.
• Exceptional communication skills—you can translate complex information into clear, actionable insights for any audience.
• A history of developing talent and leading high-performing teams with empathy and accountability.
• Experience in a private equity environment is a plus.
• Advanced proficiency in Microsoft Office (especially Excel); Power BI and Workday experience preferred.
• High energy, self-motivation, and resilience in a fast-paced, feedback-driven environment.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career