Back Office Director/HRD

Key Responsibilities

• Lead and manage back-office operations, ensuring smooth and efficient workflows.
• Develop and implement policies, procedures, and best practices for back-office functions.
• Oversee financial processes, including accounts payable/receivable, payroll, and financial reporting.
• Ensure compliance with industry regulations, corporate policies, and legal requirements.
• Manage administrative and HR functions, including recruitment support, employee records management, and benefits administration.
• Collaborate with IT teams to enhance system efficiencies and ensure data security.
• Monitor key performance indicators (KPIs) to assess operational effectiveness and drive continuous improvements.
• Work closely with senior leadership to align back-office functions with business objectives.
• Identify and implement automation and process improvement initiatives to optimize efficiency.
• Develop and mentor back-office team members to build a high-performing department.
• Act as the primary liaison for all communications and collaborations with the headquarters in Vietnam.

Qualification & Requirements

• Bachelor’s degree in Business Administration, Finance, Management, or a related field; Master’s degree preferred.
• 8+ years of experience in back-office operations, with at least 3 years in a leadership role.
• Strong knowledge of financial processes, compliance, HR, administration, and regulatory requirements.
• Proven experience in process improvement and operational efficiency strategies.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Proficiency in relevant software and enterprise systems.
• Effective communication and interpersonal skills.
• Experience working with international teams is a plus.

Benefits