AVP Supply Chain Business Operations & Systems

Key Responsibilities

• Program Management: Lead and manage cross-functional programs and projects management teams, ensuring alignment with organizational goals and objectives. Oversee strategic program management frameworks and methodologies to ensure successful project delivery. Oversee the PM resources in the effective delivery of programs.
• Data Management: Oversee the SCO data management teams accountable for the development and implementation of data management strategies, ensuring data integrity, accuracy, and accessibility. Collaborate with DTS, analytics, distribution, perioperative, and ERP systems remaining in sync. Serve as the connection with external suppliers and order exchanges ensuring accuracy. the internal business teams, and other departments to enhance data governance and analytics capabilities. DM serves as the backbone to effective insights and tracking to drive Total Supply Expenses. Oversee Director of Data Management and teams.
• Business Systems Support: Manage the support and maintenance of business systems, ensuring they meet the needs of the organization. This includes field-based testing, the custom mobile applications upon which all field-based operations, perioperative workflows, process design, automation, and daily operations are based. Work with DTS to identify and implement system enhancements and upgrades. Oversee Sr. Director of Business Systems Operations Support and teams.
• Education and Training: Develop and oversee education and training programs for employees, ensuring they have the necessary skills and knowledge to perform their roles effectively. Collaborate with HR and other departments to identify training needs and develop appropriate training solutions. Develop and oversee centralized learning and development resources for the SCO including training resources for safety.
• Operational Excellence: Drive continuous improvement initiatives to enhance operational efficiency and effectiveness. Implement best practices and industry-leading methodologies to optimize business processes and systems.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, including senior leadership, department heads, and external partners. Ensure effective communication and collaboration across the organization.
• Coordinates, oversees, and manages objectives of SCO functional business units and initiatives including cross-functional management and facilitating enterprise-wide projects as an enterprise shared service in support of the SCO.

Qualification & Requirements

Skills

• Continual Improvement Process
• Strategic
• Teamwork
• Facilitation
• Group Problem Solving
• Communication
• Business
• Taking Initiative
• Prioritization
• Written Communication
• Analytical Thinking

Minimum Qualifications

• Bachelor’s degree in Business Administration, Healthcare, Supply Chain Management, or a related field.
• Proven experience in a senior leadership role within a supply chain or business operations environment.
• Strong program management skills, with experience leading cross-functional projects and initiatives.
• Expertise in data management and analytics, with a strong understanding of data governance principles.
• Experience managing business systems and working with IT to implement system enhancements.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and operational excellence.
• Experience in a complex, highly matrixed organization with specific experience supporting a senior-level executive.
• Demonstrated excellent analytical and problem-solving skills with great attention to detail and ability to prioritize workload efficiently.
• Demonstrated strong organizational and project management skills and excellent verbal and written communication skills with internal consulting, and work in a trusted advisor role.
• Demonstrated ability to work in a fast-paced culture and achieve results in a large multi-division corporate environment.
• Demonstrated ability to facilitate interdisciplinary teams and to develop effective relationships with individuals from a variety of backgrounds.
• Ability to work independently.
• Demonstrated experience in continuous improvement, and managing large-scale and complex initiatives across a geographically dispersed system.
• Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute effectively with limited information.
• Ability to articulate program strategy, objectives, and how the program impacts the business.

Preferred Qualifications

• A Master’s degree is preferred in business, healthcare, supply chain or other related field
• Experience in the healthcare industry or a similar complex, regulated environment.
• Certification in project management (e.g., PMP) or data management (e.g., CDMP).
• Experience with Lean, Six Sigma, or other continuous improvement methodologies.

Benefits

Rewards include medical coverage, a robust retirement package, supplemental insurances, extensive well-being offerings, education assistance programs, generous paid time off, and more…