Associate Chief Information Officer for Infrastructure and Operations

Key Responsibilities

The Office of Infrastructure and Operations provides and manages the full range of commodity, enterprise-wide IT Shared Services that enable Department of Transportation (DOT) program offices to carry out mission activities, including help desk, network, server, storage, desktop, Cloud, email, wireless/mobile, telephony, Internet, telecommunications, data center management, disaster recovery, and all other infrastructure/platform commodity IT offerings, including assistive technologies.

The ACIO for Infrastructure and Operations is responsible for leading and providing technical direction for a modem, high performance, secure departmental IT infrastructure that supports OST and DOT Operating Administration requirements. The ACIO for Infrastructure and Operations is responsible for the efficient, cost effective management and use of all the organization’s commodity IT resources, timely and excellent delivery of services, and overall customer satisfaction. The ACIO for Infrastructure and Operations also serves as the organization’s premier IT services expert and leader.

Qualification & Requirements

As a basic requirement for entry into the Senior Executive Service (SES), you must clearly articulate and describe within your five (5) page resume evidence of progressively responsible supervisory, managerial, or professional experience which involved management of a program or organization of significant scope and complexity. Your resume must provide information regarding your professional experience and accomplishments that demonstrate your ability to perform the duties of this position and meet the mandatory Technical Qualification(s) and Managerial Executive Core Qualifications listed below.

TECHNICAL QUALIFICATIONS (TQs): Below are the descriptions of the mandatory technical qualifications for this position. Your five (5) page resume must provide information regarding your professional experience and accomplishments that demonstrate you meet these technical qualifications.

TQ1: Demonstrate expertise in IT infrastructure, service delivery, and IT customer service.

TQ2: Demonstrate success in an executive or senior leadership role defining an IT culture of excellence and in implementing innovative solutions in a decentralized federal agency or large organization.

TQ3: Demonstrates in-depth knowledge of pertinent federal laws, regulations, policies, and guidance affecting transportation IT, or a related industry, and technical knowledge sufficient to understand laws, regulations, policies, and guidance fully.

EXECUTIVE CORE QUALIFICATIONS (ECQs): Below are descriptions of the mandatory ECQs that are required for all SES positions. Your five (5) page resume must provide information regarding your professional experience and accomplishments that demonstrate you meet the 5 ECQs.

ECQ 1 – LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision

ECQ 2 – LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building

ECQ 3 – RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility

ECQ 4 – BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically. Leadership Competencies: Financial Management, Human Capital Management, Technology Management

ECQ 5 – BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating

FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation.

Benefits

• Annual Leave (paid vacation), Sick Leave, and Holidays – You will earn 26 days of annual leave and 13 days of sick leave per year. In addition, the Federal Government observes 10 regular paid holidays each year.
• Health Benefits – Employees and family members are eligible for health benefits at reasonable rates with no required medical examinations or restrictions because of age or physical condition. Flexible Spending Account (FSA) – You may choose to participate in the FSA Program. This program allows you to set aside money, on a pre-tax basis, for certain kinds of out of pocket medical expenses or dependent care costs of a child or parent
• Federal Long Term Care Insurance Program – You may elect to participate in the Federal Long Term Care Insurance Program.
• Life Insurance – You may participate in the Federal Employees’ Group Life Insurance program. The program offers employees an opportunity to acquire life insurance protection at group rates with a government contribution toward the cost of basic insurance.