APAC P2P OPL

Key Responsibilities

• Lead the Asia Pacific Procure to Pay (P2P) organization, ensuring consistent operational performance management aligned with global standards and objectives.
• Execute global Procure to Pay strategic objectives within the APAC region, including effective integration and alignment of the BPO organization with business goals.
• Define, implement, and monitor KPIs and annual performance targets to measure and improve the effectiveness of APAC P2P processes.
• Analyze operational performance data to identify improvement opportunities and drive corrective actions across APAC markets.
• Chair and lead operational governance forums, providing actionable performance insights, trend analysis, and recommendations to regional leadership.
• Drive strong cross‑functional collaboration across Finance, Procurement, Treasury, and IT to enable seamless end‑to‑end P2P operations.
• Lead and support cross‑functional initiatives, projects, and transformation efforts to improve efficiency and process integration.
• Partner with the Global Process Owner and Technology teams to identify and advance system enhancements, automation, and digital solutions for P2P.
• Drive operational excellence by streamlining P2P processes, eliminating inefficiencies, and promoting best‑practice sharing across APAC markets.
• Own financial management for APAC P2P operations, including budgeting, forecasting, cost control, and resource optimization.
• Ensure cost‑effective service delivery while maintaining required service quality and performance levels.
• Support the design, implementation, and monitoring of internal controls to mitigate fraud, errors, and operational risk.
• Foster a strong risk and compliance culture, ensuring adherence to regulatory requirements and company policies across APAC P2P operations.
• Ensure successful execution of regional P2P projects and process changes across all APAC markets.

Leading People

• Always acting as a role model, operating upon our Haleon Culture.
• Promote career progression, succession planning and development of resources in the organization.
• Foster a collaborative and results-driven team culture.
• Directly and indirectly manage teams, setting stretch objectives, driving performance, and defining the strategic direction.
• Support the team in the creation and execution of development plans to upskill and support career progression within Haleon.
• Embed and role model the Haleon culture and behaviors.
• Be an ambassador for Global Finance Services (GFS)

Qualification & Requirements

Basic

• Minimum 12+ years of relevant experience.
• P2P/AP subject matter expertise with strong process improvement experience.
• SAP experience in a Procure to Pay/Finance/Operations context.
• Experience working in a large global organization.
• Experience of managing enterprise level processes and/or systems.
• Ability to influence and challenge stakeholders at various levels.
• Experience working in cross-functional teams.
• Understanding of process simplification and standardisation and proven experience in process roll-out.
• Good knowledge of process design, lean sigma/six sigma or equivalent
• Fluent English communication skills, able to articulate complex concepts, influence stakeholders, and present performance insights at all levels.
• Hands‑on leader with strong execution focus, able to engage deeply in operational details, performance management, and problem solving while maintaining an enterprise and strategic perspective.
• Ability to work in culturally diverse teams and reconcile cultural differences.
• Demonstrated process improvement skills.
• Ability to communicate and work with both business and operations to ensure delivery of desired process outcomes.
• End to end mindset and approach to process improvement.
• Disciplined, robust organization skills, ability to plan & manage workload.
• Sustaining energy and well-being, building resilience in teams.
• Ability to translate strategy into action with a compelling narrative, motivating others, setting objectives and delegation.

Preferred

• Knowledgeable in FMCG industry.
• Broad knowledge across P2P end-to-end processes.
• Experience of working with outsourced BPO providers.
• Experienced in Change management and large scale business transformation.
• Demonstrable experience to analyse, design and execute standard business processes and identification of efficiencies/improvements.
• Knowledge of role design/segregation of duties and internal control requirements.
• Knowledge of additional APAC regional languages (e.g. Mandarin, Japanese, Korean, Thai, Bahasa, Hindi or similar) is a plus.c

Benefits

No information available.