APAC HR Shared Services Center-Project Manager

Key Responsibilities

SSC Roadmap Development

• Assist in designing and executing the APAC HR SSC roadmap aligned with regional and global HR strategies.
• Assist in defining service scope, delivery model, and governance structure.

Process Standardization & Transition

• Lead the standardization of HR processes across APAC markets, identifying best practices and eliminating inefficiencies
• Develop SOPs and documentation to support consistent service delivery.
• Support the transition of HR services into the SSC, ensuring minimal disruption to business operations and stakeholder alignment.
• Coordinate with local HR teams and stakeholders to manage change effectively.

Payroll System & Service Model Evaluation

• Lead the sourcing and standardization of regional payroll systems to support SSC operations.
• Assess in-sourcing vs. outsourcing models for payroll and other HR services, including cost-benefit analysis and ROI evaluation.
• Collaborate with vendors and internal teams to ensure system compatibility and scalability.

Systems Integration & Automation

• Collaborate with HRIS and IT teams to ensure systems support SSC operations.
• Evaluate and implement technology solutions to enhance service delivery and automation.

Manpower Planning & Cost Efficiency

• Support workforce planning for the SSC, ensuring optimal staffing and resource allocation.
• Identify opportunities for cost savings and operational efficiencies.

Compliance & Risk Management

• Ensure statutory and legal compliance across all jurisdictions within APAC.
• Maintain high standards of data privacy and risk management in line with local regulations and global policies.
• Monitor regulatory changes and update processes accordingly.

Change Management & Stakeholder Engagement

• Drive change management initiatives to support SSC adoption and cultural alignment.
• Communicate effectively with internal stakeholders to ensure buy-in and smooth collaboration.

Continuous Improvement & Performance Monitoring

• Setup and track KPIs and service metrics (SLA) to ensure quality and responsiveness.
• Implement continuous improvement initiatives based on feedback and performance data.

Qualification & Requirements

Education / Experiences / Skill / Certifications, etc.

• Bachelor’s degree
• 10 + years hands-on experience building or transform multi-country HR shared-services organizations in an multinational setting
• Experience with HR systems (e.g. Workday, SAP, Success Factors, ADP) and multi-country payroll in 10+ APAC markets.
• Fluent in English (Mandarin preferrable)
• Lean / Six-Sigma or similar process-improvement certification preferred
• Strong project management and process improvement skills
• Excellent communication, stakeholder management, and analytical skills
• Ability to work in a fast-paced, matrixed, and multicultural environment.

Benefits

No information available.