Head of Business Services

Key Responsibilities

• Lead enterprise business services strategy, governance, and execution across real estate and facilities, physical security, corporate travel, and meetings and events.
• Develop and implement long‑term plans that align business services capabilities with organizational strategy and growth objectives.
• Oversee real estate and facilities operations, including site strategy, space planning, lease administration, workplace standards, and facilities management.
• Direct physical security programs, including aviation and executive protection program design and execution, to ensure employee and leadership safety.
• Govern corporate travel programs to optimize cost, compliance, risk management, and traveler experience.
• Manage corporate insurance programs, including risk assessment, coverage strategy, claims oversight, and broker relationships.
• Establish standards and oversight for corporate meetings and events to ensure consistency, compliance, and brand alignment.
• Partner with senior leaders, legal, finance, human resources, and risk functions to ensure services meet regulatory, operational, and business requirements.
• Lead, coach, and develop high‑performing teams and vendor partners to deliver scalable and resilient services.
• Monitor service performance, risk, and emerging trends to drive continuous improvement and operational excellence.

Qualification & Requirements

Qualifications

• Bachelor’s degree in business, finance, operations, or related field
• Fifteen years of experience leading enterprise or corporate services functions
• Experience overseeing multiple business service disciplines, including facilities, security, travel, insurance, or events
• Experience developing enterprise strategies, governance models, and operating standards
• Experience managing complex vendor ecosystems and large‑scale service contracts
• Proficient in Microsoft Office tools, including Word, Excel, and PowerPoint

Preferred Qualifications

• Master’s degree in business administration
• Experience leading global or multi‑site business services organizations
• Experience supporting executive leadership and board‑level stakeholders

Working Conditions

• Office environment
• May require availability outside of standard business hours during incidents, travel disruptions, or critical events
• Moderate travel (10-25%)
• Occasional travel for site visits, vendor engagement, and executive support

Benefits

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs