Senior Manager, Finance Shared Services

Key Responsibilities

Service Delivery and Operations

• Provide end-to-end leadership for finance shared services operations.
• Ensure consistent delivery against SLAs, KPIs and customer satisfaction metrics.
• Drive standardization of processes, policies, and controls across geographies and business units.
• Ensure strong governance, risk management, and internal controls in line with regulatory and audit requirements.

Strategic Leadership

• Lead service expansion, scope migration, and transformation initiatives.
• Act as escalation point for complex operational, compliance, and stakeholder issues.
• Reporting into and collaborating with the Senior Manager – Finance Shared Service in
• Montreal, partner with the Global Finance Team to align and execute priorities.
• Translate enterprise finance strategy into a shared services execution roadmap for the Manila office.

People Capability Management

• Lead and develop high performing team across multiple finance operational groups.
• Build strong succession pipelines and talent development program by following the Global Finance Framework.
• Drive a culture of accountability, collaboration, and customer centricity.

Continuous Improvement and Transformation

• Champion identification of improvement opportunities and conversion of opportunities to realized savings/impacts.
• Lead automation and digital finance initiatives (RPA, workflow tools, AI-enabled solutions)
• Identify cost optimization opportunities while improving service quality and cycle times.
• Drive data driven decision making through dashboards and performance analytics.

Compliance and Risks

• Ensure adherence to regulatory, statutory, and internal control requirements.
• Partner with internal and external audit, risk teams to address findings and remediation plans.

Qualification & Requirements

Non-negotiables

• Bachelor’s Degree in Accounting, Finance or Business Administration
• CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred
• MBA or Master’s in Finance is an advantage
• Understanding of GAA and IFRS is preferred
• 10-15 years in Finance Operations, Shared Services of Global Business Services
• Minimum 5 years in a senior leadership role and 8 years in people management role
• Proven experience in managing large, multi-process finance operations

Benefits

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.