Head of Shared Services

Key Responsibilities

• Prepare the branch’s annual budget proposal; monitor expenditures and forecast future spending, ensuring alignment with budgetary controls and taking corrective actions as required.
• Serve as the primary liaison on administrative matters with internal stakeholders, vendors, and relevant departments.
• Organize and maintain the confidentiality, record of files and ensure the filing system is up-to-date.
• Ensure the branch personnel KPI and Job Description (JD) documents are updated and well-kept/recorded.
• Provide end-to-end administrative support for internal and external events, meetings, visits, and programs, including logistics coordination and on-site assistance.
• Coordinate travel arrangements, handle related logistics and accommodations for branch personnel that involve with out-of-office official work.
• Administer human resource-related functions at the branch level and ensure adherence to HR policies and procedures.
• Coordinate and facilitate the performance appraisal process for the branch personnel based on guidelines set by HR.
• Monitor staff participation in training and development activities, ensuring alignment with the Branch Learning & Development Plan.
• Ensure adequate levels of office supplies are available at all times and office equipment is well maintained for branch operations.
• Maintain and update branch’s asset inventories listing as and when necessary.
• Carry and perform ad-hoc tasks according to branch’s needs or as per Management instructions from time to time, in accordance with the latest work procedures and policies.

Qualification & Requirements

• Malaysian citizen
• Pass Malay Language including oral test at Sijil Pelajaran Malaysia (SPM) level
• Possess a Bachelor’s Degree in Business Administration, Management or other related areas
• Not more than 4 years of experience in related fields
• Fresh graduates are encouraged to apply
• Attention to detail, computer proficient and critical thinking skills
• Excellent leadership, decision making and communication skills (verbal & written)
• Able to multi-task and good time management skills

Benefits

No information available.