Assistant Vice President, Procure to Pay

Key Responsibilities

An Assistant Vice President, Procure to Pay who excels in this role:

• Enterprise-wide Procure-to-Pay processes across all facilities and business units
• Multi-location delivery model (onshore, offshore, and third-party partners)
• Oversight of Procurement Operations, PO Lifecycle, AP Processing, Payments, and Escalations
• Vendor ecosystem including critical suppliers impacting patient care and operations
• Ensure clear integration between Supply Chain, Finance, and Shared Services operations, including upstream and downstream process handoffs.

End-to-End Process Ownership

• Own and govern the full P2P lifecycle:
  • Requisition to Purchase Order creation and approvals
  • PO management (changes, closures, compliance)
  • Invoice intake, validation, and processing
  • Payment execution (ACH, check, wire)
  • Exception handling and escalations
• Ensure seamless upstream/downstream integration with Finance, Supply Chain, and Vendor Management

Operational Performance & Stabilization

• Lead post-ERP stabilization efforts (Oracle environment), addressing
  • Invoice backlog and cycle time delays
  • Vendor master data quality
  • Payment accuracy and timeliness
• Implement structured backlog reduction and throughput improvement strategies
• Drive resolution of high-risk vendors (e.g., credit holds, stop shipments)
• Reduced payment delays and disputes
  • Clear communication and escalation pathway
  • Increased adoption of electronic payments (ACH)
• Partner with facility and corporate stakeholders to ensure transparency and service reliability

Transformation & Continuous Improvement

• Lead automation and digitization initiatives:
  • Invoice ingestion and OCR optimization
  • Touchless processing / Straight-Through Processing (STP)
  • Workflow automation via ERP and ServiceNow
• Standardize processes across the enterprise and eliminate non-value-added activities
• Drive global delivery optimization (onshore/offshore mix, managed services where appropriate)

Governance, Controls, & Compliance

• Ensure adherence to internal controls, audit requirements, and regulatory standards
• Enforce PO compliance and payment authorization thresholds
• Maintain high data integrity across vendor master and transactional data

Escalation & Risk Management

• Own enterprise escalation framework for:
  • Vendor payment issues
  • Critical supply disruptions
  • Internal stakeholder concerns
• Establish prioritization models aligned to patient care and operational risk

Financial & Working Capital Impact

• Drive measurable improvements in:
  • Working capital optimization
  • Payment timing and discount capture
  • Cost per invoice and cost per transaction
• Partner with Finance to ensure accurate accruals.

Enforce Enterprise KPIs, SLAs, And Performance Dashboards, Including:

• Invoice processing cycle time
• First-pass match rate
• PO compliance rate
• Invoice exception rate
• Vendor master accuracy
• Payment timeliness
• Supplier satisfaction

Qualification & Requirements

Applicants should have a bachelor’s degree in business administration, finance or related field from an accredited school. Additional requirements include:

• 10-12+ years of experience in Procure-to-Pay, Accounts Payable, Procurement Operations, or Shared Services leadership
• Experience managing enterprise P2P transformation initiatives
• Demonstrated ownership of end-to-end Procure-to-Pay processes
• Strong experience operating within ERP environments (Oracle preferred)
• Experience with global shared services or GBS operating models
• Experience supporting M&A integrations and system harmonization
• Demonstrated ability to deliver quantifiable operational improvements
• Program and project management experience

Core Skills & Expertise Required

• Procure-to-Pay Functional Expertise
  • Requisition-to-PO workflows
  • Three-way matching
  • Invoice exception management
  • Supplier onboarding and vendor master governance
  • Payment processing and treasury coordination
  • Supplier dispute resolution
• Technology & Digital Transformation
  • ERP systems (Oracle Financials / SCM preferred)
  • Invoice automation and OCR technologies
  • Procurement platforms
  • ServiceNow workflow integration
  • Data analytics and reporting tools
  • AI-enabled finance automation
• Operational Excellence
  • Process standardization and harmonization
  • KPI design and performance management
  • Process reengineering and automation
  • Continuous improvement methodologies
• Risk & Compliance
  • SOX controls within R2R
  • Segregation of duties and approval governance
  • Fraud prevention and payment controls
  • Regulatory and audit compliance
• Leadership & Influence
  • Executive stakeholder engagement
  • Cross-functional leadership in matrix environments
  • Change management and adoption
  • Vendor governance and performance management

Skills and Abilities

• Business Mathematical Skills
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Technical Computer Skills
  • Demonstrate use of intermediate computer operations (basic programming, relational databases, and operating systems) and intermediate software packages.
• Complex Communication
  • Frequently communicates complex information and interacts with management.
  • Can present, resolve, and address delicate situations.
  • Can motivate and persuade others.
• Varied Business Problems
  • Problems are varied and complex, requiring analysis or interpretation of the situation.
  • Problems are solved using knowledge and skills, general precedents, and practices.
• Department Specific Impact
  • Decisions impact the management and operations within a department.
  • May contribute to business and operational decisions that affect the department.
• Functional Independent Judgement
  • Provides and sets goals and priorities for functional area.
  • May make recommendations for department policies, practices, and programs.
  • Makes decisions for and/or resolves problems for others.
• Project Management Planning / Organization
  • Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

Benefits

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.