Sr Manager GBS HR Services (Mobility)

Key Responsibilities

Regional Mobility Operations Ownership

• Own and oversee end‑to‑end Global Mobility operations, ensuring consistency with global standards and adherence to applicable policy and regulatory requirements.
• Act as the senior operational escalation point for complex, high-risk, or sensitive mobility cases.
• Ensure delivery is aligned to policy, governance frameworks, and service‑level expectations with an emphasis on employee experience, compliance, and cost control.

People Leadership & Team Management

• Lead, develop, and manage a multi‑level Mobility team (typically 5–20 FTEs).
• Set performance expectations, objectives, and development plans aligned with GBS and Global Mobility priorities; build a high-performing, engaged culture focused on accountability, collaboration, and continuous improvement.
• Drive talent development, succession planning, and internal mobility within the Mobility organization.
• Build a high-performing, engaged team culture focused on accountability, collaboration and continuous improvement.

Stakeholder & Business Partnership

• Serve as the operational governance partner to Global Mobility COE / CBE, Rewards, HR/People & Culture, Talent Acquisition, Finance, and Legal.
• Represent GBS Mobility in cross-functional and global forums, providing insights on operational performance, risks, and improvement opportunities; translate global mobility strategy into market-level execution and steer alignment across stakeholders.

Compliance, Risk & Audit Readiness

• Steer the internal controls and risk management framework, ensuring continuous risk visibility and proactive mitigation across the mobility lifecycle.
• Oversee audit readiness and compliance activities (in partnership with internal teams and external auditors, e.g., PwC, as required).

Process Improvement & Strategic Enablement

• Lead standardization initiatives, operational playbooks, and adoption of mobility tools/technologies to drive scale and quality.
• Use data, reporting, and operational insights to inform decision-making and support transformation initiatives across Global Mobility.

Key Relationships

• Cross-Border Employment (CBE) & Rewards
• HR Services & Payroll
• HR and Talent Acquisition / People & Culture
• Legal and Finance
• External vendors (immigration, relocation, tax authorities)

Qualification & Requirements

Knowledge Skills And Abilities

• Deep expertise in global mobility operations, including relocation, immigration, tax coordination, and vendor management.
• Proven people leadership experience managing large, multi‑level teams.
• Strong strategic, operational, and financial acumen with the ability to balance employee experience, compliance, and cost control.
• Excellent stakeholder management and communication skills, including senior‑level engagement.
• Strong change management and continuous improvement mindset.

Requisite Education And Experience / Minimum Qualifications

• Bachelor’s degree in HR, Business Administration, or related field preferred.
• 8+ years of experience in Global Mobility.
• Demonstrated experience leading regional mobility operations and managing large teams.
• Strong experience working with global vendors and complex, regulated environments.

Benefits

No information available.