VP – Process & Digital Practice Lead
Vodafone
APAC/Oceania, India, Pune
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Salary
Rank
VP
Responsibility
Design/Transform
Scope
Regional
Workplace
100% in office
Functions
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
04-10-2026
Description
We are seeking a Process & Digital Practice Lead to play a pivotal leadership role within VOIS Business Operations and Transformation, as part of the Business Excellence team. This role is accountable for shaping and leading a high-performing practice of process engineers and digital consultants, delivering complex transformation programmes, continuous improvement initiatives, and customer-driven engagements. The individual will set the technical delivery culture, embed industry-leading ways of working, and ensure all engagements deliver measurable business outcomes across cost, quality, and experience.
Key Responsibilities
- Lead, coach, and develop a high-performing team of process engineers and digital consultants, fostering a culture of trust, continuous improvement, and professional growth.
- Establish and maintain robust, well-documented, and effective ways of working to ensure consistent, high-quality technical delivery across all engagements.
- Drive industry-leading process engineering and digital consulting practices, embedding methodologies such as Lean, Six Sigma, Agile, and digital frameworks at scale.
- Ensure all programmes and projects are delivered efficiently, on time, within budget, and aligned to agreed quality standards and business objectives.
- Implement quality control and performance management processes, with clear KPIs covering project outcomes, milestone delivery, productivity, and billable utilisation.
- Partner closely with cross-functional stakeholders to ensure seamless delivery and strong customer and employee experience across all portfolios.
- Take accountability for outcomes, ensuring demonstrable improvements in efficiency, quality, cost optimisation, and overall business performance.
Qualification & Requirements
- An experienced leader with a strong track record of delivering highly complex technical and business change programmes.
- Comfortable operating in senior, matrixed environments, influencing and engaging cross-functional leaders to shape and deliver large-scale change.
- A clear and inclusive communicator, able to translate complex transformation initiatives for diverse audiences, from end users to senior stakeholders.
- Skilled in industry-standard programme and portfolio management approaches, combined with agile delivery methodologies.
- Degree educated or equivalent, with an MBA preferred.
Benefits
What’s In It For You
- The opportunity to shape and lead an industry-leading transformation capability within a global organisation.
- Exposure to large-scale, high-impact transformation programmes across multiple geographies and functions.
- A leadership role with the ability to influence strategic direction, ways of working, and delivery standards.
- A collaborative environment that values continuous improvement, learning, and professional growth.
Whats Skills You Will Learn
- Advanced practice leadership and talent development in process engineering and digital consulting.
- Scaling and embedding industry-leading transformation methodologies across diverse portfolios.
- Strengthening commercial acumen through ownership of outcomes, productivity, and value realisation.
- Deepening stakeholder engagement and influence in complex, global matrix environments.
Company Profile
Vodafone
Industry
Telecommunications
Revenue
$49.58B
Employees
104,000
Fortune 500 Rank
NA
Global 500 Rank
#302
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