Lead – Future of Global Capability Centers (GCC, GBS) with German

Key Responsibilities

• Advise Swiss and international clients on the design, setup, scaling, and transformation of GBS and GCC organizations
• Lead large scale transformation programs covering operating models, governance, sourcing strategy, service portfolio design, and performance management
• Support clients in addressing talent scarcity, productivity, and resilience through global delivery and location strategies
• Shape and deliver AI enabled GBS and GCC roadmaps, including intelligent operations, automation, analytics, and platform based delivery models
• Integrate capabilities across SAP S/4HANA, cloud, data & AI, process mining, and automation to drive measurable business outcomes
• Build long term trusted relationships with Board members, CXOs, and senior functional leaders
• Facilitate executive workshops and decision forums, translating strategy into actionable transformation roadmaps
• Lead business development activities in Switzerland, including proposal ownership and deal shaping
• Contribute to thought leadership, market points of view, and client events on GBS, GCC, and Global Operating Models
• Build, mentor, and inspire high performing consulting teams in Switzerland and across Europe
• Actively contribute to capability building, knowledge assets, and community development within Capgemini Invent

Qualification & Requirements

• Extensive experience (8+ years) in GBS, Shared Services, GCCs, or Global Operating Model transformation, ideally within a top tier consulting or advisory environment
• Proven track record in leading complex, multi country transformation programs and delivering measurable value
• Strong understanding of Swiss and European client environments, including regulated industries
• Deep expertise in GBS/GCC strategy, operating models, governance, sourcing, and performance management
• Solid exposure to digital transformation, including AI, automation, analytics, ERP and platform based delivery models
• Excellent executive presence, communication, and stakeholder management skills
• Fluent English and German required
• Entrepreneurial mindset with the ability to grow client accounts and market presence

Benefits

What You’ll Love About Working Here

• Be the change by supporting our clients through innovative strategy projects around digital, future-proof topics that challenge and transform the status quo;
• Enjoy an entrepreneurial freedom and a collaborative atmosphere within a large company where your opinion is valued and will have a strong impact – on our clients, society, and yourself;
• Experience the benefits of hybrid working, offering flexibility and ensuring work-life balance, 5 weeks of vacation, employee referral bonus, company shares program and annual contribution to a fitness subscription.