Head of Shared Services & HRIS

Key Responsibilities

• Lead the end-to-end delivery of HR Shared Services operations across the employee lifecycle, from onboarding and employee movements to exits.
• Manage benefits administration, leave management, and payroll support, including payments for bonuses, AWS, and flexible benefits.
• Ensure HR processes are executed accurately, efficiently, and in full compliance with internal policies and statutory requirements.
• Build, lead, and develop a strong HR Shared Services team that delivers excellent service and continuously improves processes.
• Partner with HR Business Partners and Centres of Excellence to align shared services with business needs and priorities.
• Drive HR transformation initiatives, including process optimisation, digitalisation, and system upgrades.
• Maintain data accuracy, confidentiality, and compliance with audit and employment standards.
• Prepare and deliver HR performance reports and dashboards to support business insights and decision-making.

Qualification & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 18 years of HR experience, with demonstrated leadership in HR Shared Services or HR Operations.
• Strong understanding of HR processes, payroll functions, and local employment legislation.
• Proven capability in leading teams and managing stakeholders effectively.
• Hands-on experience with HRIS platforms such as SAP, SuccessFactors, or Kronos is advantageous.
• Excellent attention to detail, strong communication skills, and a commitment to upholding confidentiality.

Benefits

No information available.