Director Controllership

Key Responsibilities

Key accountabilities and responsibilities include:

• Strong Delivery management – work towards creating a no surprise delivery environment. Ability to manage Service Delivery independently
• Drive the Transformation mindset first
• Create and drive a clear Transformation agenda and roadmap for the client(s) managed
• Explore market, learn from industry and client to bring in the best of the breed technology
• Think out of the box and think about the future path for delivery
• Work closely with client team to drive active growth within portfolio
• Represent delivery in client pursuits and display a very strong delivery leadership
• Develop more leaders who can succeed, win and bring sustainable growth
• Drive a merit-based performance culture where performance is immediately rewarded, and non-performance is immediately fixed
• Financial performance – Drive margin improvement through organic improvements (Technology like RPA and machine learning tools as prime focus to drive margins)
• Develop leaders who will be tech savvy and be able to drive innovation to client and drive competitiveness
• Client satisfaction – establish a framework for client satisfaction – keep client in the heart of all we do – know client problems immediately and delivery sustainable improvements –
• Proactive Account renewal strategy to be framed for every client and actively worked through along with client team and market units
• Live the Core Values of Capgemini (Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, Fun)

Qualification & Requirements

Essential Skills and Experience

• 15+ yrs. of proven experience in BPO / shared serviced / finance domains
• Subject matter expert in the FPnA and Controllership – having strong budgeting, forecasting and reporting capabilities
• Should have led client delivery/portfolio delivery in the FPnA / Controllership, 50+ FTEs
• Should have had experience in having participated in transitions – a good understanding of what it takes to get transitions first time right
• Should have strong Techno-Functional ability to navigate through different systems
• Ability to influence and network at senior business levels within the organization
• Should have personally led transformation programs for client that includes process and technology refresh (RPA / Machine Learning tools like chat bots, NLP)
• Leadership skills in a multicultural environment managing Global/Regional Delivery
• Proven experience in a global complex BPO environment
• Strong relationship building, communication, and influencing skills
• Ability to bring innovation to challenges and to overcome problems and obstacles as they arise as well as act and produce desired outcomes with limited direction
• Strong commercial awareness and project management ability
• Experience in change management

Desirable Skills and Experience

• Experience with Automotive Industry

Benefits

No information available.