Director Shared Services

Key Responsibilities

Strategic Leadership & Governance

• Define the strategic vision, operating model, and roadmap for the Shared Services organization.
• Establish governance frameworks, service‑level agreements (SLAs), and performance metrics to ensure consistent, high‑quality service delivery.
• Lead transformation initiatives to streamline processes, enhance automation, and improve end‑to‑end efficiency.
• Partner with executive leadership, Finance, HR, IT, and Procurement to align shared‑service capabilities with enterprise goals.
• Building a strong shared service function that enables separation from the Transition Services Agreement for a recently acquired business in SAP.

System Ownership

• Serve as the senior business owner for SAP master data and finance processes across P2P, AP, O2C -Credit, AR and Cash Application, Payroll integrations, Fixed Assets, and Lease Accounting.
• Responsible for SAP Concur Travel and Expense and its integration with four separate ERP instances.
• Responsible for the implementation of Blackline Account Reconciliation, Task Manager, Journal Entry and Account Matching modules and its integration with four separate ERP instances.
• Responsible for HRIS systems and payroll provider integrations including Workday, UKG, ADP, with four separate ERP instances.
• Oversee system design, configuration, enhancements, and data governance in partnership with IT and SAP COE teams.
• Drive continuous improvement through automation, workflow optimization, and integration of new SAP capabilities (e.g., S/4HANA, Central Finance).
• Ensure SAP processes support compliance, audit readiness, and accurate financial reporting.

SOX Compliance & Internal Controls

• Own SOX‑relevant processes within Shared Services, ensuring strong internal controls, documentation, and testing readiness.
• Partner with Internal Audit and external auditors to support walkthroughs, testing, and remediation.
• Implement and maintain robust control frameworks across AP, Payroll, T&E, Fixed Assets, and Lease Accounting.
• Monitor risk indicators and drive corrective actions to maintain a strong control environment.

Operational Excellence Across Shared‑Service Functions

• Accounts Payable & Procure‑to‑Pay: Oversee invoice processing, vendor management, payment execution, PO compliance, and exception handling.
• Credit & Accounts Receivable and Cash Application: Oversee credit, accounts receivable and cash application of customer payments, credit reviews, reporting, and exception handling.
• Payroll Operations: Ensure accurate, timely payroll processing, tax compliance, and integration with HRIS and SAP Finance.
• Travel & Expense Management: Govern T&E policies, expense auditing, corporate card programs, and compliance monitoring.
• Fixed Assets & Lease Accounting: Oversee asset capitalization, depreciation, disposals, and ASC 842 lease accounting processes.
• Other Shared‑Service Functions: May include cash application, master data management, intercompany processing, and financial operations support.

Process Optimization & Automation

• Lead initiatives to reduce manual work, eliminate defects, and improve cycle times.
• Champion the use of automation tools (e.g., workflow engines, OCR, RPA, analytics platforms).
• Develop standardized global processes and drive adoption across business units and regions.
• Use data and KPIs to identify trends, root causes, and improvement opportunities.

Team Leadership & Development

• Build and lead a high‑performing team of managers and specialists across multiple functional areas.
• Foster a culture of accountability, customer service, continuous improvement, and operational excellence.
• Develop talent through coaching, training, and succession planning.
• Promote collaboration across geographically dispersed teams.

Qualification & Requirements

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, or related field;
• MBA, CPA, or CMA preferred.
• 10–15+ years of progressive experience in finance operations, shared services, or controllership roles.
• Significant hands‑on experience with SAP FI/CO, including P2P, AP, Fixed Assets, and Payroll integrations.
• Strong knowledge of SOX, internal controls, and audit requirements.
• Proven leadership of large teams and multi‑function shared‑service environments.
• Demonstrated success driving process transformation, automation, and operational excellence.
• Excellent communication, stakeholder management, and change‑leadership skills.
• Experience in global or multi‑entity organizations preferred.
• Willingness to travel about 20-30% of the time

Preferred Skills

• Experience with SAP S/4HANA, Concur, Ariba, or other enterprise platforms.
• Familiarity with automation tools (e.g., RPA, OCR, workflow engines).
• Strong analytical skills and comfort with KPI dashboards and performance management.
• Ability to lead through ambiguity and influence cross‑functional leaders.

No need for visa sponsorship

Benefits

No information available.