Head – Carlsberg IT Global Capability Center

Key Responsibilities

• Lead all GCC activities end-to-end, encompassing finance, legal, people, tax, and other operational matters to ensure comprehensive management and oversight.
• Scale and strengthen existing operations and processes to ensure sustainable growth.
• Build and enhance governance and compliance frameworks to maintain high standards in GCC.
• Foster collaboration with global stakeholders to ensure seamless integration and alignment to Carlsberg’s ways of working.
• Build and nurture a strong organizational culture within the GCC, ensuring cultural collaboration and alignment with Carlsberg’s growth culture principles across all levels of the organization.
• Ensure talent attraction, retention, development and engagement initiatives to build a high-performing team culture in partnership with the People and Culture Team.
• Ensure efficiency and budget compliance while operating and scaling GCC.
• Oversee the transition of relevant vendor operations to the GCC via a build-operate-transfer model managing the partner supporting this initiative.
• Create opportunities for capability building while optimizing resources and ensure the GCC is developed in alignment with the IT leadership team’s capability building expectations.
• Manage budgets, KPIs, and overall operational performance to achieve strategic objectives for GCC.
• Support other functions with feasibility analyses to clarify opportunities in order to expand within the similar GCC setup.
• Drive continuous improvement and digital innovation to support Carlsberg’s transformation goals.

Qualification & Requirements

• Experience: 18+ Years
• Proven experience managing and building IT teams and GCC operations.
• Strong background in IT service delivery, governance, and transformation.
• Excellent leadership and stakeholder management skills.
• Familiarity with global operating models and India’s talent landscape.
• Experience with matrix organization and can navigate through it.
• Strong leadership, communication, and stakeholder management skills
• Ability to influence and drive change across a global organisation
• Strategic thinking, problem-solving abilities, strong analytical skills
• Ability to collaborate effectively in a cross-functional and multicultural environment
• Experience in managing high-performing diverse teams incl. developing talent
• Thrives in ambiguity and complexity, applying a strategic mindset and strong business insight to navigate challenges and make sound.
• Demonstrates deep customer focus while remaining action-oriented, consistently driving measurable results aligned with organizational goals.
• Cultivates a culture of innovation and continuous learning, building trust across teams and stakeholders through transparency and accountability

Benefits

No information available.