GBS & Automation Senior Manager

Key Responsibilities

GBS & Finance Transformation

• Lead end-to-end reviews and redesign of finance processes within the GBS scope, including Record-to-Report, Treasury Operations, Partner Settlements, Order-to-Cash, and Procure-to-Pay.
• Define and implement standardized, scalable processes aligned with GBS best practices.
• Identify opportunities to centralize, simplify, and automate finance operations as the company scales.
• Support the evolution of the finance operating model, including role clarity, service catalogs, SLAs, and governance.

Automation, AI & IT Systems Enablement

• Drive automation and AI initiatives across GBS and Finance using ERP capabilities, integrations, workflow tools, and emerging AI solutions.
• Partner closely with Finance, Technology, Product, and BI teams to prioritize automation initiatives and system enhancements.
• Own finance and GBS-related system requirements, UAT, and deployment for new releases and process changes.
• Reduce manual effort, cycle times, and error rates across transactional finance activities.

Data, Controls & Reporting Enablement

• Improve data accuracy, consistency, and timeliness across finance and GBS processes.
• Strengthen reconciliations, controls, and exception handling through automation.
• Enable self-service reporting, dashboards, and operational KPIs for Finance and business stakeholders.
• Significantly reduce spreadsheet dependency and manual journal or adjustment processes.

Change Management & Stakeholder Alignment

• Lead change management initiatives for new tools, processes, and ways of working within the GBS and Finance teams.
• Develop training materials and conduct enablement sessions to ensure adoption of standardized processes and systems.
• Act as a key bridge between Finance, GBS, Product, Engineering, and Data teams, ensuring alignment and execution.
• Foster a continuous improvement mindset across finance operations.

Qualification & Requirements

• 8–12+ years of experience in finance transformation, GBS, shared services, systems implementation, or automation roles.
• Strong experience designing or operating GBS / shared service models in a fast-growing environment.
• Proven track record of embedding automation and/or AI into finance or operational processes.
• Deep understanding of finance processes and ERP, IT systems (e.g., Odoo, NetSuite, SAP and other IT tools).
• Comfortable working closely with technology, data, and product teams.
• Highly analytical, structured, and execution-oriented, with strong stakeholder management skills.
• Able to drive change, standardization, and scale in a dynamic, high-growth organization.

Benefits

Perks & Worklife Magic At Snoonu

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.