VP, Operational Excellence

Key Responsibilities

• The Vice President, Operational Excellence, is responsible for leading a Center of Expertise (COE) in process design, development, and continuous improvement that provides leadership, consulting, and development support across PACE sites, functions, and disciplines.
• This COE will identify and prioritize improvement opportunities and motivate, enable, and support process excellence across PACE units to meet or exceed all regulatory requirements and deliver a best-in-class participant experience.
• Additionally, this role is responsible for operational oversight, standardization, and continuous improvement of PACE-wide shared services such as Transportation, Scheduling, etc., that are vital to achieving PACE targets for operational excellence, compliance, and participant experience.
• This role, directly through shared services oversight and indirectly through the process excellence COE, builds and standardizes processes and capabilities to enable scalable growth and create competitive advantage for AltaMed PACE.

Qualification & Requirements

• Bachelor’s degree is required; master’s degree in management, healthcare administration, or clinical discipline preferred
• Ten+ years’ healthcare leadership experience of diverse teams with increasing responsibility, preferably in both line operations and COE or corporate roles; Experience working with senior services and elderly populations is highly desirable
• Knowledge of health care delivery systems, electronic medical records, regulations, quality assurance, and medical and non-medical operations
• Demonstrated expertise in process improvement methodologies (e.g., Lean, Six Sigma, Kaizen, etc.) with demonstrated business/quality/compliance impact
• Experience working collaboratively and developing and influencing interdisciplinary teams (IDT).
• Strong background in change management and transformation with expertise in driving adoption of new processes, technologies, and business practices across diverse teams
• Bilingual fluency is highly desirable: English/Spanish/Mandarin/Cantonese preferred.

Benefits

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Compensation Disclaimer 

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate’s value and the role’s strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.