Shared Service Centre, Senior Manager

Key Responsibilities

• Lead and manage the Accounts Payable and Accounts Receivable teams, overseeing all daily functions in these finance areas ensuring all service levels are met
• Lead, mentor, and develop all direct reports and teams, fostering a collaborative and high-performance work environment with a culture of accountability and continuous improvement
• Continuously identify opportunities for process enhancements to ensure best practices are followed to optimise workload and improve operation efficiency
• Manage change management activities to ensure smooth transitions during transformations.
• Plan, execute, and oversee financial transformation projects from conception to completion, collaborating with stakeholders internally and externally to ensure smooth and successful rollouts
• Provide comprehensive end-user support, troubleshooting issues and ensuring user satisfaction
• Ensure that the company’s internal financial control systems, processes and policies are complied with by all parts of the Company’s operations
• Oversee key reconciliations for Accounts Payable and Accounts Receivable vs balance sheet, working closely with the Accountants and Financial Controllers
• Communicate and co-ordinate effectively with stakeholders and external advisors to manage expectations and deliver results
• Provide training and support to end-users to maximize the adoption and effectiveness of financial systems.
• Ensure accurate and timely financial data collection and reporting.
• Develop and maintain dashboards and reports to support decision-making
• Ensure that accurate financial records and financial information is recorded and communicated in a timely and precise manner, to identify trends and provide insights to leadership.
• Work under limited supervision, both independently and within a team environment
• Frequent contact with external 3rd party vendors and customers

Qualification & Requirements

• Proven track record of successfully managing a Shared Service Centre team (Accounts Payable and/or Accounts Receivable Team)
• 3+ years in a mid-senior role
• Practical knowledge of implementing and managing new processes integrated within systems
• Familiarity with data analytics tools
• Excellent analytical and problem-solving skills
• Strong communication, interpersonal and training skills
• Proficient in financial systems and software with experience in finance transformation preferred, not required
• Accounting experience preferred, not required
• Understanding of accounting principles and financial regulations.
• Excellent organisational skills, the ability to manage multiple projects and deliver to tight deadlines under pressure.
• Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers.
• Experience of managing relationships with external advisors and consultants
• Assertive and confident with a high level of personal and professional credibility
• Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines
• Assertive and confident and able to quickly build a high level of personal and professional credibility within the business and customer base
• Ability to build strong relationships with a diverse range of stakeholders, influencing and negotiating at the most senior levels
• Work effectively in collaboration cross-functionally to achieve shared goals and deliver business objectives
• Confident decision maker, even with incomplete or limited information
• Ability to work on a hybrid basis; 3 days in the office as a minimum
• Travel is expected to be less than 5%, occasionally for training purposes

Benefits

No information available.