Head of Shared Services
Unspecified
APAC/Oceania, Australia, Melbourne
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Salary
Rank
EVP/C-Suite
Responsibility
Head of SS/GBS
Scope
Regional
Workplace
100% in office
Functions
HR
Reports to
HR Director
Level
0
Travel Max:
0%
Posting Date
01-07-2026
Description
This is a rare opportunity to lead and transform the HR Shared Services function for a large, multi-layered national business at a pivotal point of change.
Reporting into the HR Director, you will lead the end-to-end people services team and have payroll oversight and the service delivery model leading a geographically dispersed team through significant transformation.
This role is about modernization, efficiency and commercial impact – not business-as-usual.
Enterprise-scale impact with visibility at the highest levels.
Opportunity to shape the future People Services model.
Lead meaningful change in a business that is investing in its systems, people and capability.
Competitive salary and join a dynamic team in a high-profile national organization..
Key Responsibilities
- Lead Payroll governance across a complex national workforce, ensuring compliance and accuracy
- Drive the transition from current state to a Managed Services operating model, partnering with third-party providers to deliver scalable, efficient service delivery
- Lead and develop the People Services team through significant transformation, building capability and embedding new ways of working
- Partner closely with Change Managers and HR Leadership to deliver enterprise-wide people process transformation (hire to retire experience)
- Review, simplify and automate end-to-end people processes (onboarding through offboarding) to reduce complexity and enhance employee experience
- Build a people-centric service delivery model that prioritises employee experience, accessibility, and responsiveness across all touchpoints
- Ensure a future-focused, scalable People Services function that enables business growth while reducing operational cost.
Qualification & Requirements
- Senior leadership experience in People Services, HR Business Partnering and Shared Services within a complex organisation
- Strong Workday capability (hands-on or leadership level)
- Previous oversight of payroll environments and governance
- Proven experience being a key driver of large-scale change and transformation
- A commercial, strategic mindset with the ability to balance service excellence and cost efficiency.
Benefits
No information available.
Company Profile
Unspecified
Industry
Unspecified
Revenue
Employees
Fortune 500 Rank
NA
Global 500 Rank
NA
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