Senior Manager, North America Financial Shared Services

Key Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

• Oversee the daily operations of the North America financial shared services function, including accounts payable, accounts receivable, cash application, collections, and related transactional accounting and business support, ensuring timely and accurate processing.
• Develop and oversee processes and internal controls over financial reporting for procure-to-pay, order-to-cash, and other relevant methods.
• Implement and apply new and updated policies and provide training to shared services teams, ensuring the policies and processes are consistent across all the N.A. legal entities.
• Develop and maintain efficient and effective internal controls over financial reporting to mitigate company risks and ensure compliance with governance and requirements, with focus on creating common controls that could be relied upon across N.A.
• Establish, monitor, and report key performance indicators (KPIs) for each functional area, ensuring alignment with service level agreements we may have or enter into.
• Prepare, update, and review reporting tailored for executive management, Board of Directors, and Committee meetings. Support various internal and external reporting, including monthly working capital management meetings.
• Provide and train the function to be a customer focused service delivery model across all legal entities and businesses in North America
• Provide effective leadership and support to the shared services teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Mentor and develop team members, offering guidance and support to enhance their skills and knowledge.
• Provide subject matter expertise on business requirement definition, process design, implementation of process and organizational change, and timing of impacted processes across all work teams.
• Proactively drive and implement key financial reporting and business initiatives as part of process transformation and continuous improvement.
• Support internal and external audits to ensure an efficient annual financial statement and SOX compliance audit.
• Support developing and implementing shared service groups, related systematic improvements, and process efficiencies.
• Partner closely and regularly with business and functional teams, collaborating with the global finance and operational teams to track and report financial performance, working capital management, and other financial reporting and business analyses.
• As needed, support executive leadership with various financial reporting requests, transaction work, special projects, and business analysis projects.

Qualification & Requirements

Minimum

• A bachelor’s degree in accounting, finance, or a related field is required.
• 10+ years of experience in accounting, finance, and similar functional roles with increasing responsibilities, including managing and developing people and teams.
• Experience with external customer interaction, creating benchmarks and reporting KPIs to internal groups and leaders.
• Experience developing and leading project teams focused on process alignment and improvement in North America shared services, finance, and business process and system transformation.
• Demonstrated ability to manage individuals in complex finance organizations, focusing on mentoring and professional development.
• Excellent communication and presentation skills, with the ability to effectively communicate financial information to financial and non-financial stakeholders, including Executive leadership.
• Proficiency in financial software and systems such as CPM, EPM, and ERP (e.g., Microsoft D365, Medius, OneStream, Concur, High Radius, etc.).
• Proficiency in Bank of America banking portal and solutions.
• Proficiency in Microsoft Office applications, focusing on Excel and PowerPoint.
• Experience with special projects, transactions, and continuous improvement projects, with a track record of implementing business process efficiencies.
• Strong analytical, resource allocation, and interpersonal skills, with the ability to work under tight deadlines and multitask in a fast-paced, dynamic environment.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities And Requirements

• Frequency Key
  • Not Applicable: Activity is not applicable to this occupation
  • Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)
  • Frequently: Occupation requires this activity from 33% – 66% of the time (2.5- 5.5+ hours/day)
  • Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Working Postures

• Sit: Frequently
• Stand: Occasionally
• Walk: Occasionally
• Bend: Not Applicable
• Kneel/Squat: Not Applicable
• Crawl: Not Applicable
• Climb: Not Applicable
• Reach Forward: Occasionally
• Reach Upward: Not Applicable
• Handling/Fingering: Frequently

Lift / Carry Requirements

• 5-10 lbs: Not Applicable
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

Push / Pull Requirements

• Up to 10 lbs: Not Applicable
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

Benefits

No information available.