Director, Corporate Business Services

Key Responsibilities

• Lead and develop a combined Intelligent Automation and Application
• Support organization, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Coach and mentor team leads, building leadership depth and maturity within the organization.
• Drive modernization of the Intelligent Automation function into a broader automation and process excellence practice (AI + ML + process engineering).
• Oversee the transition of support operations toward a sustainable, insourced model — reducing dependency on external vendors and strengthening internal capabilities.
• Build trusted relationships with senior stakeholders (including Finance,
• Corporate Services, Compliance, and Operations leadership) to ensure technology solutions and automation initiatives align with business needs.
• Facilitate strong collaboration across teams in the U.S. Europe, India and other locations fostering cultural alignment and effective communication.
• Partner with the VP of Business Technology Services to prioritize, design, and execute the strategic roadmap for corporate technology transformation.
• Enhance stakeholder management practices, equipping leaders to navigate complex global and matrixed environments effectively.
• Establish clear metrics, and OKRs to measure operational performance and business impact.

Qualification & Requirements

• Willingness and ability to relocate to Vilnius, Lithuania if you are currently based abroad.
• 10+ years of experience in business technology, automation, or process management roles, with strong experience in people leadership or management positions.
• Proven ability to lead and scale teams in global or matrixed organizations.
• Strong background in people leadership, stakeholder engagement, organizational development and change management.
• Demonstrated success in managing senior stakeholder relationships and navigating corporate and cross-regional dynamics.
• Experience in process automation, technology operations, or intelligent automation programs.
• Strong understanding of technology-enabled business transformation and support functions.
• Excellent communication and influencing skills; able to engage with Directors, VPs, and global leadership.
• Strategic mindset, with a focus on coaching, developing, and empowering leaders.
• Familiarity with global team dynamics.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in class development platforms, to name a few.