VP – HR Operations

Key Responsibilities

Global Employee Experience

• Develop and implement a unified employee experience framework across India, Singapore, the Middle East, and future expansion markets.
• Lead onboarding, integration, internal mobility, and offboarding processes with consistent global standards.
• Use employee insights across regions to refine and evolve experience‑related programs.

Global HR Operations Governance

• Strengthen workflows, documentation quality, controls, and HR process governance across all current and future regions.
• Ensure operational readiness and structured HR processes as the organisation enters new markets.

HR Shared Services Management

• Lead and develop the HRSS team, ensuring efficient and high‑quality service delivery.
• Drive standardisation, scalability, and process maturity across shared services that support multiple geographies.
• Collaborate closely with regional HR teams on shared workflows and escalations.

Performance Management Operations

• Oversee execution of the annual performance cycle including goal-setting, mid-year reviews, system administration, and closure.
• Partner with HRBPs and business leaders to drive consistency, compliance, and communication during the PMS cycle.
• Support capability-building and manager enablement around performance culture.

Compliance, Controls & Policy Alignment

• Ensure compliance with India labour regulations and support alignment of policies across regions.
• Maintain strong documentation practices and readiness for internal/external audits globally.
• Support harmonisation of HR policies in collaboration with regional teams.

HR Systems, Digitalisation & Analytics

• Strengthen HRIS adoption, workflow discipline, and data accuracy across regions.
• Lead automation and digital transformation initiatives to improve operational efficiency.
• Deliver dashboards and analytical insights that support global HR and business leadership.

Cross‑Regional Collaboration

• Partner with HR teams in Singapore, the Middle East, and future expansion markets to maintain aligned operational standards and shared best practices.
• Support global rollouts, system deployments, and multi‑country HR initiatives.
• Act as an operational bridge across geographies to ensure cohesive execution.

Qualification & Requirements

Qualifications

• MBA HR or equivalent postgraduate degree.
• 10+ years of progressive HR experience with strong exposure to HR operations, HRSS, and employee lifecycle management.
• Experience within financial services or other governance‑heavy industries preferred.

Skills & Attributes

• Strong strategic and operational thinking with an ability to design scalable HR frameworks.
• High attention to detail and strong process discipline.
• Ability to work effectively across countries, teams, and functions.
• Strong communication, analytical capability, and comfort working with HR technology.
• Proactive, structured, and solutions‑oriented with a continuous improvement mindset.

Benefits

No information available.