CIRI Services, President

Key Responsibilities

• Provide leadership for CIRI Services’ complex and mission-critical role, including goal setting, operational planning, personnel and financial management, establishment of norms and culture, and intra and inter-departmental and company workflows that best serve the CIRI Enterprise.
• Exhibit operational excellence by decisively achieving key outcomes, establishing expectations and improving practices to enhance efficiency, accountability, and client satisfaction.
• Operate effectively in dynamic environments, balancing strategic vision with hands-on execution to deliver sustained enterprise value.
• Collaborate with operational and commercial leaders to identify opportunities for internal chargeback models, cross-functional value creation and market-facing service offerings. Develop clear service level standards to define expectations, drive accountability enhance service value and provide workload planning to meet the enterprise’s needs.
• Develop clear metrics for shared service performance that drive continual improvement, including key performance metrics for financial, operational and strategic metrics.
• Collaborate with enterprise executives to implement long-range, strategic goals for the organization, including continued enterprise growth through expansion of current operations or acquisition.
• Collaborate with enterprise leaders to understand and deliver the services needed by the enterprise. Ensure services provided achieve the desired business results, including allowing the enterprise to focus on strategic goals that increase Shareholder value.
• Formulate and implement the strategic plan that guides the direction of shared services, including the implementation of a continuous improvement framework, such as Lean Six Sigma, to achieve maximum operational efficiency.
• Lead the creation and delivery of shared services that enable the organization to work effectively and efficiently and in a way that ensures strong compliance with local, state, federal and government contracting identified requirements, CIRI Services standards and values and protects its reputation as well as delivers its strategic objectives.
• Ensure shared service processes developed are scalable, documented, and adhered to, including the ability to on-board new acquisitions, ensuring proper FTE allocation while minimizing disruptions to business operations.
• Develop cost models and administer budgets that align with the enterprise services cost share.
• Lead, manage, train and develop a strong management team to drive company growth. Hold department leadership accountable for team training, growth and succession planning.
• Stay abreast of best business practices and technologies to continually enhance, improve and streamline services with an eye towards marketing and brand awareness.
• Draft and deliver reports and presentations for enterprise leadership and stakeholders.
• Perform other duties as appropriate and as assigned.

Qualification & Requirements

Shared Services Expertise

• Ability to, and demonstrated success in, successfully lead a large-scale shared services organization(s) optimizing enterprise support functions and delivering measurable operational, financial, and service-level improvements.
• Advanced knowledge in designing and executing centralized models across finance, accounting, human resources, procurement, and IT that enhance efficiency, standardization, and scalability.
• Advanced knowledge in leveraging automation, digital tools, and performance analytics to drive continuous improvement and customer satisfaction across internal business units.
• Ability to plan for and lead complex systems and process implementations.
• Expert stakeholder engagement skills; ability to identify and prioritize stakeholders to determine the best tactics for effective communication while making the best use of available resources.

P&L Management / Operational Delivery

• Extensive leadership experience in P&L management and operational delivery at scale, directly managing large, client-facing delivery teams and ensuring flawless execution in high-pressure environments.
• Expert knowledge in operational management, continuous improvement frameworks, process improvement and financial acumen.
• Ability to oversee operations across the organization that resulted in notable improvements to both the topline and EBITDA margins.
• Solid understanding of government contracting requirements under the FAR, Cost Accounting Standards (CAS) and SBA 8(a) program.
• Strong understanding of all department functions and their roles in meeting organizational initiatives.
• Ability to enhance productivity, meet customer expectations, and drive a culture of continuous improvement.

Growth Track Record / Growth Orientation

• Executive record of transforming shared services from a traditional cost center into a strategic profit enabler.
• Ability to develop and execute initiatives that monetize internal capabilities, optimize resource utilization, and deliver measurable returns through efficiency gains, service innovation, and business partnering.
• Ability to collaborate with operational and commercial leaders to identify opportunities for internal chargeback models, cross-functional value creation, and market-facing service offerings.
• Ability to drive organizational transformation and modernization, establishing performance-driven cultures that align service excellence with financial accountability.
• Ability to establish and continually improve service level standards, performance metrics and workload planning.
• Ability to lead the process of change and transition while maintaining a productive climate and confidently motivate, mobilize, and coach employees to meet high performance standards and goals.
• Ability to plan, organize, direct, monitor, and manage a geographically diverse group of employees, departments, and/or entities to accomplish organizational goals and objectives.
• Ability to effectively manage risk, assessing and quantifying business, reputational, and political risks, then taking measures to minimize, monitor, and control them.

Physical Abilities

• Sufficient fine motor skills for use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time.
• Visual and communications ability adequate to perform the essential functions of the job.
• Ability to kneel, bend and twist at the waist on an occasional basis.
• Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion.
• Ability to push, pull, carry and lift objects weighing up to 20 pounds on a regular basis, and greater weights on an occasional basis.
• Ability to travel by vehicle or aircraft, and ability to safely operate a motor vehicle.

Minimum Qualifications

• Bachelor’s degree in Business, Management or related field; Master’s degree strongly preferred
• 10 years of progressive professional work experience in complex business operations
• Two or more years of executive-level experience leading large-scale support functions
• Demonstrated experience in effectively building, managing and delivering shared services to complex business organizations
• Certified Shared Services Professional (CSSP) certification, Lean Six Sigma, or similar professional certification(s) in business analysis
• Familiarity with a wide range of enterprise automation systems
• Experience working with Alaska Native Corporations preferred
• Ability to travel 30% of the time
• Ability to pass a background check
• Ability to obtain a government clearance

Benefits

No information available.