Vice President / Process Optimization
RealManage
United States, Texas, Plano
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Salary
$170,000 - $180,000 Per Year
Rank
VP
Responsibility
Design/Transform
Scope
Regional
Workplace
100% in office
Functions
Finance
Real Estate/Facilities
Reports to
EVP, Shared Services
Level
N-2
Travel Max:
0%
Posting Date
10-22-2025
Description
Reporting to the EVP, Shared Services, the Vice President of Process Optimization is accountable for driving quality, efficiency and automation throughout the nearly 600 processes executed within Shared Service Operations. They will partner with the leaders of the 12 functional areas within Shared Services to drive operational maturity, business case development and initiative execution focused on ensuring quality while expanding EBITDA through consistently reducing our cost to serve.
Key Responsibilities
- Business Process Inventory and Operational Maturity Score
- KPIs and Capacity Planning
- Low-Cost Location Strategy Ownership and Oversight
- Execute RFPs and RFIs
- Maintain Operational Readiness of Shared Services
- Own Internal RCA process and remediation tracker
- Oversee Dev Ticket priority and completion
- Business Case Development and Management
-
Plus other work-related tasks as needed
Qualification & Requirements
Qualifications
- College Degree Required. MBA preferred.
- 10+ years of operational transformation and process optimization experience
- Proficiency in Microsoft Office and Microsoft Excel
- Strong attention to detail with a high degree of accuracy.
- Excellent communication and problem-solving skills.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
Preferred Skills
- Experience establishing and driving operational maturity
- Experience in leading low-cost location process transitions and global team management
- Proficiency in defining process owners and developing established operating principles across documentation, KPI production and quality review.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High-Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays
Company Profile
RealManage
Industry
Real Estate
Revenue
$116.1M
Employees
2,500
Fortune 500 Rank
NA
Global 500 Rank
NA
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