GBS RTR NA General Accounting Senior Manager

Key Responsibilities

• Deliver the agreed service levels to the customers of GBS
• Lead and develop the GBS General Accounting Team in NA
• Partner with Genpact to ensure that they deliver their services
• Drive process improvements to improve efficiencies
• Standardize: Drive that standardization across RTR in NA, adhere to the Global standards
• Automate: Drive and contribute to automation initiatives to increase efficiency, effectiveness and experience.
• End-to-end process ownership:Partner with the global end-to-end process owners within GBS to drive continuous improvements on an enterprise-wide basis.
• Streamline: Work with the GPOs to streamline end-to-end processes within RTR.
• Manage relationship: Establish robust collaboration model with key stakeholders to obtain feedback on services to inform our continuous improvements efforts.
• Focus on quality:Have a systematic approach to routinely track and analyse the root cause of errors and develop action plans to eliminate them.
• Continuous improvement: Ensure that a continuous improvement culture and methodology is in place to address gaps in performance, by identifying root causes and taking corrective actions.
• Vendor Management (BPO): Manage relationships with BPO vendors, ensuring SLA adherence and performance monitoring.
• People: Provide day-to-day leadership and oversight of the team, ensuring the clear goals are set, performance is actively monitored, and team members are coached and developed to deliver results
• Compliance: Provide oversight, drive continuous control improvements, and maintain audit readiness through proactive risk management and governance.

Qualification & Requirements

Minimum Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Master’s degree is a plus.
• Proved experience in finance or accounting field
• Knowledge in Costa Rica statutory requirements (accounting/tax).
• Proved experience in a leadership role
• Proved leadership experience including BPO services
• Strong knowledge of statutory accounting principles, international financial reporting standards (IFRS), and generally accepted accounting principles (GAAP)
• Proficiency in financial analysis, reconciliation, and reporting.
• Experience with ERP systems (e.g., SAP 6.0) and financial reporting tools.
• Strong analytical and problem-solving abilities.
• Ability to interpret complex financial data and provide actionable insights.
• Excellent verbal and written communication skills.
• Ability to present complex information clearly and concisely to various stakeholders.
• Proven ability to collaborate effectively with stakeholders at all levels.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Advanced English level (C1)

Preferred Qualifications/ Skills

• A professional certification such as CPA, or equivalent is highly desirable.
• GBS experience is preferred

Benefits

No information available.