Director, GBS Advisory – Global Capability Center
Alvarez and Marsal
APAC/Oceania, India, Gurugram
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Salary
Rank
Director
Responsibility
Design/Transform
Scope
Global
Workplace
100% in office
Functions
Finance
HR
IT
Legal
Procurement
Reports to
Level
N-2
Travel Max:
0%
Posting Date
10-31-2025
Description
The Team
Alvarez & Marsal’s GBS Advisory practice act as trusted advisors providing practical solutions to the unique problems of companies. Investors and government entities. We focus on elevating the conversation with our clients as it relates to rebalancing their workforce, modernize their operating models and realizing greater ROI from their assets, capabilities, while also leveraging the power of Centers of Excellence.
Our dedicated experts are a team of operator/consultants who provide independent analysis and end-to-end transformation services delivering tangible business value in every economic cycle. We work with clients on target operating model design, process transformation, digital enablement, and transition execution across multiple corporate functions by combining the firm’s deep operational and finance expertise with technology-led solutions to accelerate business growth and efficiency. Global Capability Centers (GCCs) and Global Business Services (GBS) functions are one among several levers we utilize toward this purpose.
Key Responsibilities
As a member of the GBS Advisory team, you will work closely with Senior Directors, Managing Directors, and client leadership teams in a highly collaborative and impact-driven environment. You will contribute to strategy development, operating model assessment, process benchmarking, transition execution, and digital transformation initiatives for leading global organizations.
This is a unique opportunity to use your expertise in GBS setup, functional transformation, shared services migration, and process optimization to drive large-scale transformation programs. Additionally, you will play a key role in business development, innovative solution design, and market expansion initiatives.
Qualification & Requirements
- 12+ years of experience in consulting and transformation, specializing in GBS, GCC, and shared services setup, expansion, and optimization
- Led end-to-end GCC/GBS transformation projects, including shared services/GBS/GCC business case & strategy development, operating model design, and transition / implementation
- Expertise in Target Operating Model (TOM) design and execution, covering governance frameworks, cost structures, and service delivery models (Insourcing, Outsourcing).
- Led multi-functional transitions (Finance, HR, Procurement, IT, Legal), ensuring seamless service migration, knowledge transfer, and operational stabilization.
- Strong experience in stakeholder management, including C-suite engagement and client relationship management across global markets (Europe, US, India, Rest of Asia, etc.).
- Deep understanding of location strategy and feasibility assessments, including workforce planning, cost-benefit analysis, and investment modeling.
- Managed large teams (20+ members), driving capability development and transformation projects across multiple industries.
- Proven track record in business development, including RFI/RFP responses, solutioning, and contract negotiations for GBS/GCC deals.
Benefits
No information available.
Company Profile
Alvarez and Marsal
Industry
Business Consulting and Services
Revenue
$2.1B
Employees
7,855
Fortune 500 Rank
NA
Global 500 Rank
NA
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