Order to Cash Process Transformation Manager
Fresenius Medical Care
Europe, Poland, Wroclaw
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Salary
Rank
Senior Manager
Responsibility
Design/Transform
Scope
Global
Workplace
Hybrid
Functions
Finance
Reports to
Level
N-2
Travel Max:
0%
Posting Date
10-17-2025
Description
The Order to Cash Process Transformation Manager plays a critical role in driving process excellence, cross-functional collaboration, and continuous improvement within the shared services organization. This role supports the development, implementation, and optimization of Order To Cash processes, working closely with global process owners, leads, and business stakeholders.
A key focus is to ensure alignment with global standards, facilitate the transition to future-state service models, and contribute to major ERP transformation initiatives, such as SAP S/4HANA. The Transformation Manager enables consistency, efficiency, and performance through strong process governance, stakeholder engagement, and project support.
Key Responsibilities
- Support the design and implementation of future-state OTC processes and service delivery models.
- Collaborate with the Process Expert/ Lead, Global Process Owner, and key stakeholders to ensure cross-functional alignment.
- Maintain and update global process documentation, ensuring consistency with standards and policies.
- Contribute to ERP transformation efforts (e.g., SAP S/4HANA) by gathering business requirements and supporting process optimization.
- Track and manage project deliverables, ensuring timely execution and alignment with business goals.
- Facilitate workshops and working sessions to promote global process understanding and adoption.
- Monitor process performance, identify gaps, and recommend improvements.
- Act as a subject matter resource, providing guidance to process users and driving process maturity across teams.
Qualification & Requirements
- Bachelor’s degree in Business, Finance, Accounting, or a related field (Master’s degree a plus).
- Solid experience in OTC process improvement, transformation, or shared services roles.
- Familiarity with OTC processes and global service delivery models.
- Experience with SAP system
- Experience supporting ERP implementations, ideally SAP S/4HANA.
- Strong project management skills, with the ability to coordinate deliverables and timelines across stakeholders.
- Excellent communication and collaboration skills; able to work effectively across functions and regions.
- Detail-oriented with a focus on documentation, compliance, and standardization.
- Strong analytical and problem-solving capabilities.
Benefits
- Flexible working hours (start between 6:30 a.m. – 10 a.m.)
- Hybrid working mode (min. 1 day per week in the office)
- Private medical care in LuxMed,
- PZU life Insurance (voluntary insurance)
- Unlimited international travel Insurance (with a global range)
- Benefits System platform (120 points / month for multisport card, cinema tickets, online shopping etc.)
- Language courses reimbursement (up to 70% of course reimbursement)
- Studies reimbursement (up to 50% of study reimbursement)
- Work abroad possibility (up to 30 days / year)
- Recommendation programme (2000 PLN or 2500 PLN for successful recommendation)
- Holiday allowance (up to 1000 PLN / year)
- Childcare refund (up to 1200 PLN / year)
- Glasses and contact lenses reimbursement (500 PLN per year)
- Occasional gifts (e.g. 1st year anniversary gift)
- Office team building activities and events.
Company Profile
Fresenius Medical Care
Industry
Hospitals and Healthcare
Revenue
$20.7B
Employees
128,000
Fortune 500 Rank
#82
Global 500 Rank
#346
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